Cafe Attendant @ KIVA

4 days ago

Peoria, Arizona, United States J.F. Shea Family of Companies Full time
Job Title: Cafe Attendant @ KIVA

Trilogy at Vistancia is seeking a highly motivated and customer-focused Cafe Attendant to join our team. As a Cafe Attendant, you will be responsible for providing exceptional service to our guests, preparing and serving food and beverages, and maintaining a clean and safe work environment.

Key Responsibilities:
  • Greet and serve guests in a friendly and energetic manner.
  • Build relationships with guests by answering menu questions and making beverage suggestions.
  • Take food and beverage orders and deliver food to the kitchen.
  • Prepare beverages, following standard recipes and presentation techniques.
  • Serve food and beverages to guests at their tables indoors or outdoors on the patio.
  • Handle cash and card transactions, ensuring accuracy and returning correct change to guests.
  • Maintain a safe and healthy work environment by keeping the work area clean and organized, following all sanitation standards.
  • Keep equipment clean and safely operating by following operating instructions and performing preventative maintenance.
  • Report needed equipment repairs and potential safety issues or customer concerns to a supervisor.
  • Have a working knowledge of the resort facility to encourage guests to explore other services.
Personal Attributes:
  • Must be highly customer-oriented and responsive with a high need for closure.
  • Able to work under pressure and balance multiple priorities and assignments.
  • Strong team-building skills, including the ability to lead, cooperate, and motivate.
  • Must be a role model and able to live our BlueStar core values: Honesty and Integrity, Respect for the Individual, Teamwork, and Competitive Spirit.
Minimum Requirements:
  • High School diploma or equivalent preferred.
  • One to three months related experience preferred.
  • Must meet the state and federal minimum age requirement for serving alcohol, if applicable.
  • Current Food Handlers card.
  • Ability to add, subtract, multiply, and divide, and calculate discounts and percentages.
  • Ability to read and comprehend simple instructions, short correspondence, and memorandums.
  • Ability to prepare beverages using bar equipment, while maintaining conversation with team members and guests, sometimes in a noisy environment.
  • Ability to speak effectively and present information to another person and in small group situations with guests and team members.
  • Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
  • Ability to contribute to a productive and friendly work environment by maintaining a positive attitude and calm demeanor in a busy environment.
  • Must be self-motivated, follow direction, and able to work independently with little supervision.
  • Must demonstrate initiative with an ability to think and act quickly, making independent decisions based on sound judgment.
  • Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.
  • This position requires a flexible schedule, which may include early mornings, evenings, and weekends.

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