Senior Operations Manager

4 weeks ago


Ithaca, New York, United States AVANGRID , Inc. Full time
Job Summary

As a Senior Operations Manager at AVANGRID, Inc., you will be responsible for managing one or more functional areas within a region. This includes Line, Gas, Meter, Substation, and Field Customer Service. Your key responsibilities will include safety, reliability, customer satisfaction, cost-effective resource allocation, staff selection and development, process improvement and oversight, major project management, and daily field operations activities.

Key Responsibilities

• Manage administrative matters such as payroll, budgets, performance reviews, safety, scheduling, and work management reports in a timely and accurate manner.
• Develop and implement annual business plans, including O&M and Capital budgets.
• Identify and implement process improvements, creating a climate of innovation within the organization.
• Ensure compliance with applicable rules, regulations, policies, guidelines, and safe work procedures as established in the APM and SOPs.

Requirements

• Bachelor's degree with 7 years relevant experience, or equivalent required.
• Creative problem-solving skills.
• Prior experience with project management preferred.
• Ability to administer to budgets, contracts, staffing needs, performance management goals and objectives.
• Ability to develop and manage a safe work environment.
• Leadership experience in a union environment preferred.

AVANGRID's Commitment to Diversity and Inclusion

AVANGRID's employment practices and policies are geared to hiring a diverse workforce and sustaining an inclusive culture. We provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status, or any other status protected by federal, state, or local law.

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