Guest Experience Coordinator

4 weeks ago


Richmond, California, United States Dave & Buster Full time
About the Role

This is an exciting opportunity to join the Dave & Buster's team as a Customer Service Representative. You will be responsible for ensuring Guests have a positive and enjoyable experience, providing exceptional service and creating memorable moments. As a key member of our team, you will play a critical role in maintaining the highest standards of customer service and contributing to the success of our business.

Key Performance Indicators
  • Provide timely and accurate service to Guests, managing wait times effectively.
  • Ensure all plush and shelves are stocked, properly cleaned, and maintained in the Winner's Circle area.
  • Maintain a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate.


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