Customer Relationship Associate

1 week ago


London, Ohio, United States Allstate Exteriors Full time

About Allstate Exteriors

We are a family-owned and operated business dedicated to providing top-notch roofing, siding, and gutter services in Ohio and Florida. Our commitment to quality workmanship and customer satisfaction has earned us a reputation as a trusted provider of home exterior solutions.

Job Description

We are seeking an experienced Account Coordinator to join our team. As an Account Coordinator, you will be responsible for engaging with potential customers through outbound and inbound calls, facilitating the scheduling of sales appointments.

Responsibilities

  • Coordinate and schedule sales appointments with potential customers
  • Manage and route inbound calls efficiently
  • Serve as the face of the company, providing excellent customer service

Requirements

  • Call Center experience is a must
  • Excellent communication skills, both written and verbal
  • Detailed-oriented and organized, with the ability to multitask
  • Ability to work independently and as part of a team
  • Proficient in Google Drive and Microsoft Office

Work Environment

  • 8-hour shift, Monday to Friday, with occasional weekend work required
  • In-person work at our office location

Relocation Information

  • Relocation to London, OH 43140 is mandatory before starting work

Compensation

The estimated salary for this role is $45,000 - $55,000 per year, depending on experience.



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