Director of Patient Care
4 days ago
The Director of Patient Care is a visionary leader responsible for the overall operational management and clinical excellence of the Cancer Center's comprehensive outpatient oncology department. This includes a state-of-the-art infusion center, radiation oncology, and robust patient support services.
This role requires a servant-leader with a deep understanding of oncology nursing, strong managerial skills, and a commitment to providing exceptional patient care. The Director will collaborate closely with physicians, administrators, and staff to achieve the department's goals and objectives.
Responsibilities- Operational Management:
- 24-hour accountability for the operational management of designated units.
- Oversees staffing schedules, resource allocation, and payroll for the infusion center, radiation oncology, and patient support services.
- Ensures accuracy of patient orders across all departments.
- Drives patient experience and service recovery, including daily rounding and patient call backs.
- Providing compassionate and culturally sensitive care to a diverse patient population is paramount.
- Monitors and tracks performance improvement (PI) metrics and goals for the entire cancer center.
- Reviews and revises the Quality Improvement Plan annually.
- Prepares and submits quarterly reports to the Quality Improvement Department.
- Ensures all regulatory standards are met.
- Clinical Leadership:
- Serves as the primary clinical oncology resource person for the entire cancer center.
- Accountable for the oncology education of the nursing staff across all departments.
- Facilitates and collaborates on obtaining accreditation for Cancer Center.
- Collaborates with physicians and the Service Line Administrator to achieve the cancer center's goals.
- Oversees the Nurse Navigator program.
- Promotes a positive image of the hospital and cancer center within the community.
- Quality Improvement:
- Implements a system of monitoring and evaluation for quality improvement initiatives across the cancer center.
- Participates and promotes the hospital's quality improvement program.
- Communicates monitoring results to Oncology Service Line Administrator & QI Committee.
- Staff Engagement and Development:
- Cultivate a positive and supportive work environment that prioritizes employee well-being, engagement, and job satisfaction.
- Develop and implement comprehensive staff development plans aligned with organizational and individual goals to enhance clinical expertise and leadership capabilities.
- Foster open communication and collaboration through regular staff meetings, one-on-one interactions, and effective feedback mechanisms.
- Partner with Human Resources to optimize staffing levels, attract and retain top talent, and effectively manage employee relations, including union negotiations when applicable.
- Empower staff through shared decision-making and opportunities for professional growth while ensuring adherence to organizational policies and procedures.
- Current New York Registered Nurse Licensure
- Bachelor's Degree in Nursing Education or Advance Practice Acute Care Nursing; MSN preferred
- BLS, ACLS, and Staff Development certification
- Minimum of five years of oncology nursing experience
- Minimum of one year of managerial nursing experience
- OCN Certification, Chemotherapy & Biotherapy certification
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