Director of Patient Care

4 days ago

Reston, Virginia, United States The Goodkind Group, LLC Full time
Job Title: Director of Patient Care

The Director of Patient Care is a visionary leader responsible for the overall operational management and clinical excellence of the Cancer Center's comprehensive outpatient oncology department. This includes a state-of-the-art infusion center, radiation oncology, and robust patient support services.

This role requires a servant-leader with a deep understanding of oncology nursing, strong managerial skills, and a commitment to providing exceptional patient care. The Director will collaborate closely with physicians, administrators, and staff to achieve the department's goals and objectives.

Responsibilities
  • Operational Management:
    • 24-hour accountability for the operational management of designated units.
    • Oversees staffing schedules, resource allocation, and payroll for the infusion center, radiation oncology, and patient support services.
    • Ensures accuracy of patient orders across all departments.
    • Drives patient experience and service recovery, including daily rounding and patient call backs.
    • Providing compassionate and culturally sensitive care to a diverse patient population is paramount.
    • Monitors and tracks performance improvement (PI) metrics and goals for the entire cancer center.
    • Reviews and revises the Quality Improvement Plan annually.
    • Prepares and submits quarterly reports to the Quality Improvement Department.
    • Ensures all regulatory standards are met.
  • Clinical Leadership:
    • Serves as the primary clinical oncology resource person for the entire cancer center.
    • Accountable for the oncology education of the nursing staff across all departments.
    • Facilitates and collaborates on obtaining accreditation for Cancer Center.
    • Collaborates with physicians and the Service Line Administrator to achieve the cancer center's goals.
    • Oversees the Nurse Navigator program.
    • Promotes a positive image of the hospital and cancer center within the community.
  • Quality Improvement:
    • Implements a system of monitoring and evaluation for quality improvement initiatives across the cancer center.
    • Participates and promotes the hospital's quality improvement program.
    • Communicates monitoring results to Oncology Service Line Administrator & QI Committee.
  • Staff Engagement and Development:
    • Cultivate a positive and supportive work environment that prioritizes employee well-being, engagement, and job satisfaction.
    • Develop and implement comprehensive staff development plans aligned with organizational and individual goals to enhance clinical expertise and leadership capabilities.
    • Foster open communication and collaboration through regular staff meetings, one-on-one interactions, and effective feedback mechanisms.
    • Partner with Human Resources to optimize staffing levels, attract and retain top talent, and effectively manage employee relations, including union negotiations when applicable.
    • Empower staff through shared decision-making and opportunities for professional growth while ensuring adherence to organizational policies and procedures.
Requirements
  • Current New York Registered Nurse Licensure
  • Bachelor's Degree in Nursing Education or Advance Practice Acute Care Nursing; MSN preferred
  • BLS, ACLS, and Staff Development certification
  • Minimum of five years of oncology nursing experience
  • Minimum of one year of managerial nursing experience
  • OCN Certification, Chemotherapy & Biotherapy certification

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