Customer Service Representative
3 weeks ago
We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member at Szymankowski Agency - State Farm Agent.
Our ideal candidate is committed to contributing to a positive and productive workplace and is eager to learn and grow within the insurance industry.
Responsibilities:
- Greet clients warmly in person and over the phone, directing them to the appropriate team members.
- Manage appointment scheduling and office communications.
- Assist in handling incoming inquiries and maintaining customer records.
- Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
- Provide excellent customer service and follow up on client needs.
- Support the team with various administrative tasks and projects.
Qualifications:
- Previous experience in a receptionist or customer service role.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable with engaging in sales conversations.
- Basic computer skills, including Microsoft Office and CRM systems.
About Our Agency:
- We help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.
- We have received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, and Senior Vice President's Club.
- Additional languages spoken: Spanish, French, and Polish.
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