Guest Service Representative

4 weeks ago


Chicago, Illinois, United States Hilton Hotels Corporation Full time
Key Responsibilities
  • Welcoming guests and completing the registration process
  • Assisting guests with check-out and resolving any issues
  • Demonstrating a thorough knowledge of hotel information and services
  • Using up-selling techniques to promote hotel facilities and maximize room occupancy
  • Responding to guest inquiries and resolving issues in a timely and professional manner
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Knowledge of hotel operations and services
  • Ability to work effectively with guests and colleagues
About Hilton Hotels

Hilton Hotels is a leading hospitality company with a commitment to excellence and customer satisfaction. We offer a dynamic and supportive work environment, with opportunities for growth and development.



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