Patient Access Director

3 weeks ago


Chicago, Illinois, United States R1 Full time
Job Summary

As a Patient Access Manager at R1 RCM Inc., you will play a critical role in managing day-to-day operations within emergency and outpatient department registration. This position requires strong leadership skills, experience in hospital billing, and revenue cycle management.

Key Responsibilities
  • Establish and implement departmental initiatives to improve accuracy and efficiency.
  • Develop and coach team members in skills and processes to promote quality and customer satisfaction.
  • Measure and monitor key performance indicators (KPIs) related to accounts receivable (AR) performance, with a focus on aging categories.
  • Prepare, analyze, and provide daily, weekly, and monthly metrics reports on key AR metrics as assigned.
  • Fulfill production gaps when needed.
Requirements
  • Leadership experience in a fast-paced healthcare or customer-focused environment.
  • Proven success in mentoring and coaching a team while holding each member accountable to client deliverables.
  • Self-motivation, sharp attention to detail, and proficiency working within various software systems.
What We Offer

R1 RCM Inc. is committed to providing a workplace free from harassment and dedicated to equal employment opportunity. We offer a competitive benefits package and opportunities for growth and development.

Our associates are given the chance to contribute, think boldly, and create meaningful work that makes a difference in the communities we serve around the world.



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