Medical Assistant

4 weeks ago


Steamboat Springs, Colorado, United States Steamboat Orthopaedic & Spine Institute Full time
Job Description:

Steamboat Orthopaedic & Spine Institute is seeking a highly skilled and experienced Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our clinical team.

Key Responsibilities:
  • Provide patient care responsibilities, including conducting patient assessments, administering treatment and medications, and performing diagnostic tests.
  • Organize patient flow and ensure a smooth and efficient clinical experience.
  • Assist patients with changing to exam gowns and transferring to exam tables as needed.
  • Prepare injections, suture and staple removal, and sterile tray set-ups.
  • Obtain lab/x-ray reports and schedule provider appointments, MRI, CT scans, labs, and other tests.
  • Provide basic patient care as ordered by providers and assist with various procedures.
  • Respond promptly and appropriately to inquiries and requests from patients, staff, and providers.
  • Maintain an awareness of clinic flow and patient status, problem-solve, and prevent issues by communicating and providing exceptional customer service.
  • Record medical history and symptoms, completing documentation in the medical record.
  • Coordinate patient care, acting as a liaison with other organizations.
  • Provide patient education before and after procedures, use of medical devices and equipment, and prescriptions.
  • Consistently demonstrate correct handling of procedure specimens per Provider orders.
  • Coordinate PTO and other leave/absences with Clinical Manager and ensure nursing services are adequately covered.
  • Communicate test results and instructions to patients per practice protocol.
  • Utilize appropriate nursing technology for efficiency and monitor phone system/activity to ensure constant coverage.
  • Discuss clinical performance issues in a timely and constructive manner.
  • Assist in annual reviews for all nursing staff in coordination with Clinical Manager.
  • Work with the Clinical Manager regarding evaluations, disciplinary actions, nursing operation redesign, and training for nursing staff.
  • Audit and identify medical procedures that are inefficient and work with Clinical Manager to implement corrective measures.
  • Interact effectively with front desk, nursing, providers, billing, and Clinical Manager to ensure consistency and accuracy of duties.
  • Act as a liaison to ensure provider, patient, and nursing needs are met.
  • Coordinate and utilize staff to support other departments.
  • Assist with any needed task as assigned.
  • Participate in meetings, committees, and other assigned tasks.
  • Ensure compliance with HIPAA, OIG, Safety, Compliance, and other office policies.
  • Assist in development of effective workflows, policies, and procedures that support best practice operations.
  • Input necessary data to the practice management system and electronic medical record program.
  • Schedule and reschedule appointments per provider protocols.
  • Greet patients/public in a professional, polite, respectful manner and provide necessary information.
  • Follow SOSI telephone operation protocols to ensure accurate information to callers, forward calls to the correct department, and take messages when necessary.
  • Respond to messages in a timely manner.
  • Maintain an awareness of the clinical environment and provide prompt assistance for patient needs.
Requirements and Qualifications:
  • High School Diploma Required.
  • Graduate of a Medical Assistant - MA Program (RMA Registered Medical Assistant/CMA Certified Medical Assistant Preferred).
  • Associates Degree is preferred.
  • Maintain a valid Driver's License.
  • Maintain current CPR Certification.
  • A minimum of 2 years' experience in an orthopaedic or hospital setting is preferred.
  • Leadership qualities required that match SOSI's culture.
  • Excellent verbal and written communication skills with the ability to work with diverse personalities.
  • Cooperative team member of clinical and SOSI leadership teams.
  • Flexible and able to deal with a constantly changing environment and associated demands.
  • Possess excellent customer service skills.
  • Knowledge and experience with Electronic Medical Record Systems, Microsoft Excel, Power Point, and Word required.
  • Experience with insurance companies, referrals, and authorizations is required.
  • Excellent organizational and ability to multi-task in a fast-paced environment.
  • Ability to make decisions and problem-solve.
  • Ability to supervise clinical procedures and maintain a high-quality clinical operations.
Benefits:
  • Competitive Salary.
  • 401K retirement Matching Plan.
  • Full Benefits including, Medical, Dental, Vision Insurance.
  • Paid Time Off Accrual.
Schedule:
  • Full-time Monday – Friday.

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