Shift Manager

3 weeks ago


Jersey City, New Jersey, United States Montclair Hospitality Group Full time
Shift Lead Job Description

Ani Ramen is seeking a skilled Shift Lead to join our team at our Jersey City location.

We are a growing restaurant group with a passion for delivering exceptional customer experiences. As a Shift Lead, you will play a key role in ensuring the smooth operation of our restaurant, leading a team of employees, and maintaining our high standards of service and quality.

Key Responsibilities:
  • Train, lead, and coach front-of-house employees to ensure adherence to our cultural and core standards.
  • Ensure compliance with sanitation standards, company policies, and local, state, and federal regulations.
  • Communicate effectively with employees and management to meet operational needs.
  • Work collaboratively with colleagues and supervisors to achieve our goals.
  • Manage the flow of business through dine-in, take-out, and delivery sales channels.
  • Open and/or close the restaurant, overseeing all aspects of service and operations.
Requirements:
  • Experience in leading a team and providing excellent customer service in a fast-paced environment.
  • Bilingual skills are a plus.
  • A positive attitude, ability to work well under pressure, and maintain high-quality work standards.
  • Accuracy with handling money and operating a point-of-sale system.
  • Ability to work in a fast-paced environment and deliver orders in a timely manner.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.


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