Customer Service Representative
3 hours ago
Oportun is a mission-driven fintech that empowers its 2.0 million members to achieve financial stability. With a focus on responsible and affordable credit, Oportun has provided over $16.6 billion in loans and saved its members over $2.4 billion in interest and fees.
Working at OportunAt Oportun, we foster a diverse, equitable, and inclusive culture where every team member feels valued and encouraged to share their perspectives. Our inclusive culture is a key driver of our success and enables us to deliver affordable credit to those who need it most.
Job OverviewWe are seeking a Customer Service Representative to join our team. As a key member of our team, you will be responsible for creating a positive customer experience, educating customers about our financial services, and working collaboratively with our team to meet and exceed daily goals.
Key Responsibilities:- Welcome customers with a warm greeting and provide quality customer service
- Process transactions efficiently and accurately, following company policies and procedures
- Work collaboratively with the team to meet and exceed daily goals
- Assist with community outreach and marketing events
- Perform light housekeeping duties as needed
- Must be bilingual (English/Spanish)
- Must be outgoing and enjoy sales
- Must be available to work weekends and have a flexible schedule
- Competitive pay and sales incentives
- Growth opportunities for career advancement
- Flexible schedules
- 401(k) plan
- Paid training
- Opportunity to positively impact your community
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