Customer Success Specialist
2 weeks ago
The Customer Success Specialist plays a pivotal role in fostering customer relationships that enhance retention and loyalty. This position involves close collaboration with clients to ensure their satisfaction with the services provided and to address any areas of concern.
Our Recruitment Process:
- Your application will be evaluated against our job criteria by our dedicated recruitment team, ensuring a personalized review process.
- Qualified candidates may be invited to submit a video interview for further assessment by the hiring manager, often followed by a practical task to gauge fit within the team.
- Subsequent to this, candidates will be invited for an interview with the hiring manager or the interview panel. Please note that we prioritize face-to-face interactions, whether in person or via video conferencing.
- Finally, if both parties are enthusiastic about moving forward, we will discuss the offer in a live conversation, as we value open communication and a welcoming environment for our team members.
Key Responsibilities:
- Establish and nurture relationships with a designated group of key accounts to ensure successful campaign execution.
- Act as a trusted consultant for our clients, demonstrating expertise in INFUSE's service offerings.
- Work in tandem with internal experts to deliver campaign leads and ensure client satisfaction with the results.
- Collaborate with the Sales team throughout the proposal and delivery phases, ensuring all operational aspects are addressed.
- Prepare and manage account documentation, including reports, proposals, and strategic recommendations.
- Oversee post-sale account management, driving growth through exceptional customer service, effective communication, and thorough onboarding processes.
Required Qualifications:
- A minimum of two years of experience in account management or customer success/service is preferred.
- Highly organized and detail-oriented, capable of managing multiple client accounts simultaneously.
- Proven ability to work collaboratively within a team and independently with minimal oversight.
- Strong problem-solving skills with a track record of engaging internal teams to resolve client challenges.
- Ability to logically diagnose and address issues, recognizing when escalation is necessary.
- Proficient in using and learning various software applications, including MS Office (Excel), custom software, CRM systems, and ticketing/tracking tools.
- Exceptional written and verbal communication skills, combined with a strong sense of empathy for clients and their success.
-
Customer Engagement Specialist
2 weeks ago
Henderson, Nevada, United States Anytime Garage Door Full timeJob OverviewAbout Our Company: We are a leading organization in the garage door industry, recognized for our commitment to professionalism and innovation. Our growth trajectory is unparalleled, and we are dedicated to fostering the next generation of leaders in our field.Position Summary: As a Customer Engagement Specialist, your primary responsibility will...
-
Henderson, Nevada, United States Kimco Staffing Services Full timeJob OverviewJoin Our Team as an Order Fulfillment and Customer Support SpecialistAre you meticulous and customer-oriented? We are seeking an Order Fulfillment and Customer Support Specialist to foster strong connections with Wholesale Distributors and their Contractor and Installer clients, manage order fulfillment, address customer inquiries, and guarantee...
-
Custom Installation Specialist
2 days ago
Henderson, Nevada, United States Best Buy Full timeJob SummaryWe are seeking a skilled Custom Installation Specialist to join our team at Best Buy. As an Installer, you will be responsible for delivering, installing, configuring, and programming advanced audio systems in residential and commercial spaces.Key Responsibilities:Meet the Best Buy standard of excellence in device mounting, cable management, power...
-
Customer Care and Sales Specialist
2 weeks ago
Henderson, Nevada, United States Massage Envy Las Vegas Full timePosition OverviewSalary: $12 per hourAre you passionate about providing exceptional service? Do you excel in sales?Join our team at Massage Envy Las Vegas, where we prioritize wellness and customer satisfaction. As a Customer Care and Sales Specialist, you will play a vital role in our mission to enhance the well-being of our clients. Your responsibilities...
-
Henderson, Nevada, United States Walker Agency Inc Full timeJob OverviewWe are looking for a Property & Casualty Licensed Insurance Customer Support Specialist to enhance our customer service experience. In this role, you will assist clients by offering detailed policy information, agency assistance, and sales support.Key Responsibilities:Address customer inquiries and resolve complaints effectivelyDeliver...
-
Automotive Sales Specialist
2 weeks ago
Henderson, Nevada, United States Faupel Automotive Group Full timeOverview of the Role and the Organization:Position: Automotive Sales SpecialistCompany: Faupel Automotive GroupFaupel Automotive Group stands as a premier dealership in the automotive industry, where quality and customer satisfaction are paramount. We are currently seeking an enthusiastic and engaging Automotive Sales Specialist to become a vital part of our...
-
Irrigation Specialist
1 week ago
Henderson, Nevada, United States Monarch Landscape Companies Full timeAbout Monarch Landscape CompaniesMonarch Landscape Companies is a family of successful landscape brands in five states across the central and western United States. We are a values-based learning organization committed to being the best place to work as a landscape professional.Our ApproachWe put the Field First, investing in our people to deliver...
-
Vehicle Cleaning Specialist
1 week ago
Henderson, Nevada, United States Mercedes-Benz of Henderson Full timeJob OverviewJoin the esteemed team at Mercedes-Benz of Henderson as a Vehicle Cleaning Specialist. This role is essential in upholding the pristine condition and presentation of our vehicles.The Vehicle Cleaning Specialist is tasked with ensuring that every vehicle meets our high standards of cleanliness, delivering outstanding customer service, and...
-
Installation Specialist
5 days ago
Henderson, Nevada, United States Findlay Customs Full timeJoin Our Team of Automotive ProfessionalsAt Findlay Customs, we are committed to providing exceptional service and quality workmanship to our customers. As a leading provider of aftermarket installation services, we are seeking a skilled and experienced Installation Specialist to join our team.About the RoleWe are looking for a highly motivated and...
-
E-Commerce Marketing Specialist
4 days ago
Henderson, Nevada, United States Rush Media Full timeJob DescriptionRush Media LLC is a holding firm that supports all aspects of e-commerce product marketing for various start-up subsidiaries. At Rush Media, we are passionate, out-of-the-box, strategic, and creative thinkers with a constant drive to elevate the brand voice and consumer engagement.We are currently seeking an E-Commerce Marketing Specialist to...
-
Client Relations Specialist
2 weeks ago
Henderson, Nevada, United States Nick Sage - State Farm Agent Full timeJob OverviewROLE SUMMARY:As a Client Relations Specialist for Nick Sage - State Farm Agent, you play a crucial role in our daily operations and contribute to the success of our clients. Your primary focus is to enhance our agency's growth through meaningful interactions with clients and serving as a bridge between their needs and our agency's services. You...
-
Henderson, Nevada, United States Precise Personnel, LLC. Full timeClient Support Specialist Job OverviewOverview: The Client Support Specialist will address customer queries, manage orders, and deliver assistance to guarantee customer satisfaction.Respond to incoming calls and provide assistance to clients as requiredAccurately receive and process customer ordersEngage with clients regarding order specifics and...
-
Customer Service Specialist
5 days ago
Henderson, Nevada, United States Food Lion Full timeJob SummaryWe are seeking a highly skilled and customer-focused Center Store Associate to join our team at Food Lion. As a key member of our grocery department, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our products are accurately stocked and displayed.Key...
-
Retail Sales Specialist
1 week ago
Henderson, Nevada, United States UNIPRO INC Full timePosition OverviewWe are looking for a Retail Sales Specialist to enhance our sales efforts. In this role, you will leverage your expertise in our product offerings to engage with both new and existing clientele, driving revenue growth for the organization.Key Responsibilities:Effectively present and promote our products to potential and current...
-
Therapeutic Communication Specialist
2 weeks ago
Henderson, Nevada, United States Soliant Full timeJob Title: Therapeutic Communication Specialist Location: Henderson, North Carolina Company: Soliant Type: Full-time Experience: Minimum 1+ years in therapeutic communication Overview: Soliant is seeking a committed Therapeutic Communication Specialist to enhance the learning environment for students in Henderson, North Carolina. This role is essential in...
-
Quick Lube and Maintenance Specialist
5 days ago
Henderson, Nevada, United States Findlay Volkswagen Henderson Full timeJob SummaryFindlay Volkswagen Henderson is seeking a highly skilled and experienced Automotive Service Technician to join our team. As a Quick Lube and Maintenance Specialist, you will be responsible for performing light maintenance and repairs on vehicles, including oil changes, tire balancing, and other services.Key ResponsibilitiesPerform Vehicle...
-
Store Security Specialist
1 week ago
Henderson, Nevada, United States Ross Stores Full timeStore Protection SpecialistAs a vital member of the Ross Stores team, the Store Protection Specialist plays a critical role in maintaining a safe and secure environment for customers and employees.Identify and mitigate potential risks and hazards to prevent theft and fraud.Provide a visible presence at store entrances and exits to deter opportunity for theft...
-
Experienced RV Repair Specialist
1 week ago
Henderson, Nevada, United States Trailer World of Colorado Full timeRV Repair SpecialistThe RV Repair Specialist plays a vital role in ensuring the operational efficiency, safety, and longevity of recreational vehicles. This position requires a high level of technical expertise and a wealth of experience to effectively diagnose, troubleshoot, and repair various systems within RVs, including electrical, plumbing, HVAC,...
-
Maritime Equipment Service Specialist
1 day ago
Henderson, Nevada, United States FusionTech Full timeAbout the Role:FusionTech is seeking a highly skilled and experienced Maritime Equipment Service Specialist to join our team. As a key member of our service team, you will be responsible for providing top-notch maintenance and repair services for our maritime products, including port equipment, ship and offshore cranes, and container bridges.Key...
-
Customer Service Representative
3 days ago
Henderson, Nevada, United States Bryce Olson - State Farm Agent Full timeJob Description**About the Role**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in developing business leadership skills, industry knowledge, and sales and marketing experience.**Responsibilities**Develop leads, schedule...