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Customer Care and Sales Specialist

2 months ago

Henderson, Nevada, United States Massage Envy Las Vegas Full time
Position Overview

Salary: $12 per hour

Are you passionate about providing exceptional service? Do you excel in sales?

Join our team at Massage Envy Las Vegas, where we prioritize wellness and customer satisfaction. As a Customer Care and Sales Specialist, you will play a vital role in our mission to enhance the well-being of our clients. Your responsibilities will include:

  • Educating clients on the advantages of regular massage, skincare, and stretching.
  • Building relationships with members and clients to foster loyalty and retention.
  • Connecting clients with retail products that complement their services.

Benefits of Joining Our Team

We believe in rewarding our team members with a supportive work environment and numerous benefits:

  • Comprehensive benefits including 50% employer-paid healthcare for full-time employees, discounted services, and flexible scheduling.
  • Competitive compensation that acknowledges your hard work.
  • A vibrant work atmosphere that keeps you engaged and motivated.
  • Professional development opportunities to enhance your sales and customer service abilities.
  • Referral bonuses for bringing in new team members.
  • Performance bonuses that reward your sales achievements.

Our Shared Goals

As a cohesive team, we strive to provide an outstanding experience for every client while expanding our membership base. Your contributions will include:

  • Delivering exceptional customer service by welcoming clients, managing appointments, and addressing inquiries.
  • Promoting the benefits of comprehensive body care through education and service recommendations.
  • Enhancing member retention through proactive communication.
  • Embodying our core values of optimism, gratitude, excellence, consistency, and empathy.
  • Fostering a positive workplace culture by supporting team objectives and nurturing relationships.

Qualities for Success

We are looking for individuals who are dedicated and possess the skills necessary to thrive in this role:

  • Sales-oriented individuals who are proactive in connecting clients with memberships and services.
  • Integrity-driven professionals who prioritize the well-being of clients and colleagues.
  • Detail-oriented candidates with strong mathematical and computer skills.
  • Customer service experts who make every interaction meaningful.
  • Adaptable team players who excel in a fast-paced environment.
  • Knowledgeable advocates for wellness and skincare.

We Value Diversity

We welcome applicants from all backgrounds who share our commitment to excellence and service.

If you are ready to leverage your sales and customer service skills to contribute to a wellness-focused environment, we look forward to hearing from you.