Senior Systems Engineer
4 days ago
**Job Summary:**
We are seeking a highly skilled Senior Systems Engineer to join our team at Insight Global. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our IT infrastructure, including network, cloud, and security systems.
Key Responsibilities:
- IT Infrastructure Management: Ensure the efficient operation of our IT infrastructure, including network, cloud, and security systems.
- Network and Cloud Architecture: Design, implement, and maintain our network and cloud infrastructure, ensuring scalability, reliability, and security.
- Security and Compliance: Develop and implement security policies and procedures to ensure compliance with industry standards and regulations.
- Technical Support: Provide technical support to our users, troubleshooting network and platform performance issues.
- Documentation and Training: Document complex procedures and troubleshooting processes related to systems/networks software and hardware, and train Service Desk and Deskside teams to support our platforms and infrastructure.
- Collaboration and Communication: Collaborate with Business Applications, vendors, consultants, contractors, and IT personnel from other departments, and communicate technical information to non-technical stakeholders.
Requirements:
- Education: BS/BA degree in a related discipline and 5 years of related experience, or an equivalent combination of education and experience.
- Certification: This may require certification in the assigned area.
- Experience: Five-plus years of customer service experience.
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