Escrow Assistant
1 week ago
About the Role:
We are seeking an Escrow Assistant to join our team at First American Financial Company. As an Escrow Assistant, you will play a key role in supporting our Escrow team in a variety of ways, including customer support and administrative duties.
Key Responsibilities:
- Assist in the escrow process, including opening orders, inputting closing statement information, and preparing documents for closing.
- Communicate regularly with customers during the escrow process flow.
- Interpret various agreements as they relate to escrow closings.
- Work with a variety of technologies to enable escrow transactions and assist customers in ensuring a phenomenal customer experience.
Requirements:
- Passion for helping customers while maintaining a professional and positive attitude.
- Excellent verbal and written communication skills with both internal teams and external customers.
- Problem-solving skills with strong organizational skills, attention to detail, and a natural curiosity with an eagerness to learn.
- Ability to thrive in a team environment working together to deliver beyond customer expectations.
- Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
- High school diploma or equivalent.
- 2+ years of escrow-related experience preferred.
What We Offer:
At First American Financial Company, we value our culture and strive to be a great place to work for all. We offer a comprehensive benefits package, including medical, dental, vision, 401(k), PTO/paid sick leave, and other great benefits like an employee stock purchase plan.
Why Join Us:
We are proud to foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.
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