Operations Specialist

2 weeks ago


Marshall, Minnesota, United States U.S. Bank Full time
Job Title: Operations Processor 5

At U.S. Bank, we're committed to delivering exceptional service to our customers and communities. As an Operations Processor 5, you'll play a critical role in ensuring the accuracy and timeliness of financial transactions. This is a cross-functional position that provides production support to multiple groups within Operations Services or enterprise-wide.

Key Responsibilities:
  • Process transactions and maintain various accounts, ensuring accuracy, completeness, and timeliness.
  • Conduct research on discrepancies and make appropriate corrections or adjustments, responding to and resolving inquiries.
  • Assist manager with staff evaluations, developing training materials, and assist with training schedules, gathering data and updating monthly stats.
  • Provide training, leadership, and support to department team members, establishing strong working relationships and providing great customer service to internal partners and external customers.
  • Monitor and analyze unapplied suspense on contracts and funds in Suspense ledgers, working with other U.S. Bank business lines on misdirected payments, completing end-of-day balancing activities, monitoring shared email boxes, and creating special reports.
Requirements:
  • High school diploma or equivalent.
  • Four or more years of relevant work experience.
  • Advanced knowledge of bookkeeping practices and principles.
  • Ability to identify and resolve exceptions and to interpret data.
  • Ability to manage multiple tasks and proficient computer navigation skills using a variety of software packages, including Microsoft Office applications.
Benefits:
  • Healthcare (medical, dental, vision).
  • Basic term and optional term life insurance.
  • Short-term and long-term disability.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation (from two to five weeks depending on salary grade and tenure).
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.



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