Strategic Enrollment Director

3 weeks ago

Étreux, Hauts-de-France, United States Boston University Full time

Job Description

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  • About Boston University Study Abroad
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Boston University Study Abroad is a leading provider of study abroad programs, serving over 2,500 students annually. We are seeking a highly experienced and strategic enrollment director to lead our enrollment services team.

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Job Summary

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The Director of Enrollment Services will be responsible for developing and implementing a comprehensive enrollment management plan, providing strategic direction and leadership for the enrollment services team. This includes designing and implementing a marketing/outreach strategy, ensuring successful and efficient outreach and admissions processes, student retention, pre-departure preparation, production of recruitment and retention material, and all non-academic policies regarding a student's participation in an abroad program.

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Key Responsibilities

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  1. ">
  2. Enrollment Management Planning">

The Director of Enrollment Services will develop and assess a comprehensive enrollment management plan, including all aspects of recruiting and external institutional relations strategy and implementation, admissions, student advising, enrollment services, and program management in support of broader institutional goals for Study Abroad. This will involve close collaboration with executive staff responsible for finance and administration, academics, and health and safety.

">">Staff Leadership and Management">

The Director will lead a combined staff of 17 professionals responsible for all aspects of outreach and recruiting, admissions, student advising, enrollment services, program management, post-decision preparation, incoming exchange student admissions and support, and re-entry. The Director will directly supervise two Associate Directors and two Assistant Directors, setting goals and direction for the entire combined enrollment services team in accordance with fulfillment of strategic enrollment plan, University initiatives, and Global Programs priorities.

">">Policies and Procedures">

The Director will work closely with BUSA and Global Programs leadership and key university officials to interpret and implement university policies and federal regulations as they apply to Study Abroad. The Director will set internal policies and procedures related to all enrollment matters outlined above, including mental health, disability services, medical data collection, storage, and dissemination; student data security and appropriate information sharing; application requirements and admissions decision criteria; standardization of on-site enrollment and withdrawal procedures, and many others.

">">Communication and Collaboration">

The Director will oversee the evaluation of all communications related to combined Enrollment Services, including marketing materials, assessing effectiveness of publications, enrollment-related web content, post-decision content, and pre-departure meeting materials in consideration of the most up-to-date delivery methods that meet the information needs of specific audiences, including non-BU audiences. The Director will also work with Finance and Administration team in recommending tuition, fees, and refund policies.

">">Financial Management">

The Director will oversee internal grant and scholarship budget, evaluating awarding practices and assessing effectiveness of awarding program on retention goals; exploring potential leveraging of funds for increasing enrollments; considering student appeals and grant exceptions as appropriate.

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Required Skills and Qualifications

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  • Mastery of education, business administration, or a related field">
  • Demonstrated ability for strategic thinking and planning, understanding of admissions processes, marketing concepts, and strategic enrollment planning in a University environment">
  • Expertise and experience in working with computerized and financial data systems">
  • Familiarity with professional organizations such as the Forum on Education Abroad and NAFSA membership/understanding of the resources helpful">
  • Minimum of seven to ten years of enrollment services experience in higher education with a preference for at least three of those being in study abroad and five to seven years of staff management experience">
  • Ability to set and monitor priorities to meet deadlines, champion innovation, and act with urgency in service to Boston University's vision and mission">
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Salary Range

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The salary range for this position is $120,000 - $150,000 per year, depending on experience.

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About Boston University

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Boston University is a world-class research institution located in the heart of Boston, Massachusetts. As one of the largest private research universities in the United States, BU offers students a wide range of academic programs, cutting-edge research opportunities, and access to world-class faculty and resources.

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Closing Statement

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We are an equal opportunity employer and welcome applications from diverse candidates who share our commitment to fostering an inclusive community. To learn more about this exciting opportunity, please submit your application through our website.

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Additional Information

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This job description reflects the essential functions and responsibilities of the role. Other duties may be assigned based on organizational needs and the employee's skills and qualifications.

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