Patient Advocate Coordinator

1 week ago


New York, New York, United States NYC Health + Hospitals Full time
Job Summary

We are seeking a skilled Healthcare Navigator to join our team at NYC Health + Hospitals. This individual will be responsible for coordinating care and services for patients with complex health and social needs.

Key Accountabilities
  • Utilize a patient-centered approach to develop, implement, update, and monitor evidence-based, trauma-informed, person-centered care plans to ensure the delivery of high-quality health care and other services aligned with harm reduction principles.
  • Engage clients, partners, and care teams during inpatient stays and, where possible, emergency department visits both within H+H and in other health systems, to facilitate transitions back to shelter and engagement into outpatient care, as needed.

The successful candidate will have excellent communication and documentation skills, including verbal communication and clear/concise written communication skills. Familiarity with harm reduction principles across settings (medical, substance use), and complex care principles (person-centered, equitable, cross-sector, team-based, data-informed) is highly desirable.



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