Senior Field Service Manager
3 weeks ago
Job Description: As a Regional Service Manager at Signode, you will be responsible for managing a team of 10-13 Field Service personnel to ensure the timely completion of service calls and maintenance agreements. You will also develop and implement strategies to drive growth and margin through the sale of maintenance agreements, product retrofits, and billable services.
Key Responsibilities:
- Manage a team of Field Service personnel to ensure timely completion of service calls and maintenance agreements.
- Develop and implement strategies to drive growth and margin through the sale of maintenance agreements, product retrofits, and billable services.
- Provide qualified supervision for field service techs on special application equipment.
- Ensure and coordinate training and development of technical skills of the team to successfully handle customer needs within the region.
Requirements:
- Bachelor's degree or equivalent experience in a related field.
- At least 2+ years of experience in a leadership role, with 5 years of experience in a service position.
- Microsoft Office skills (Word, Excel, Outlook, etc.)
- Desirable: Professional course (business, engineering, mechanical).
Compensation: The estimated salary range for this position is $100,000 - $120,000 per year, depending on location and experience. Benefits include health, dental, vision, 401k, paid time off, life insurance, wellness perks, and more.
About Us: Signode is a leading manufacturer of transit packaging consumables, tools, software, and equipment that optimize end-of-line packaging operations and protect products in transit. With over $2B in revenue, 80+ manufacturing facilities across 6 continents, and over 9,000 employees worldwide, we offer complete transit packaging solutions to our customers.
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