IT Business Systems Analyst

3 days ago


New York, New York, United States NYC Health Hospitals Full time
Job Title: IT Business Analyst

At NYC Health + Hospitals, we are seeking a highly skilled IT Business Analyst to join our team. As a key member of our organization, you will play a critical role in analyzing and improving our business systems and processes.

Job Summary

The IT Business Analyst will serve as a liaison between our executive and business areas and our IT department. You will be responsible for translating business needs into IT solutions and vice versa, with a focus on current and future programs, projects, and initiatives.

Key Responsibilities
  • Work with process owners, stewards, and users to determine and gather business requirements
  • Assist business units in documenting user guides and manuals
  • Facilitate digital transformation by translating processes to drive change management
  • Translate complex business processes into language that developers can understand, as well as translating IT's technical processes and needs into language that business stakeholders can appreciate
  • Generate and maintain required documentation
  • Act as liaison between IT and other business units
  • Act as an information source and communicator between business branches
  • Understand strategic business needs and plans for growth
  • Analyze the design of technical systems and business models
  • Analyze business needs
  • Participate in sourcing and implementing new business technology
  • Find technological solutions to business requirements
  • Produce reports on application development and implementation as required
  • Analyze data to inform business decisions
  • Work with other teams as required
Requirements
  • Bachelor's degree in computer science or a related technical discipline
  • 4 years of directly related experience in business analysis/process analysis
  • Or the equivalent combination of education, technical certifications or training, and work experience
Professional Competencies
  • Excellent written and oral communication skills
  • Advanced proficiency with word-processing and diagramming tools
  • Analytical mindset
  • Exceptional interpersonal skills, empathy, and patience
  • Attention to detail, while able to see big picture
  • Customer focus
  • Problem solving
  • Organization and prioritization
  • Integrity and trust


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