IT Business Systems Analyst
3 days ago
At NYC Health + Hospitals, we are seeking a highly skilled IT Business Analyst to join our team. As a key member of our organization, you will play a critical role in analyzing and improving our business systems and processes.
Job SummaryThe IT Business Analyst will serve as a liaison between our executive and business areas and our IT department. You will be responsible for translating business needs into IT solutions and vice versa, with a focus on current and future programs, projects, and initiatives.
Key Responsibilities- Work with process owners, stewards, and users to determine and gather business requirements
- Assist business units in documenting user guides and manuals
- Facilitate digital transformation by translating processes to drive change management
- Translate complex business processes into language that developers can understand, as well as translating IT's technical processes and needs into language that business stakeholders can appreciate
- Generate and maintain required documentation
- Act as liaison between IT and other business units
- Act as an information source and communicator between business branches
- Understand strategic business needs and plans for growth
- Analyze the design of technical systems and business models
- Analyze business needs
- Participate in sourcing and implementing new business technology
- Find technological solutions to business requirements
- Produce reports on application development and implementation as required
- Analyze data to inform business decisions
- Work with other teams as required
- Bachelor's degree in computer science or a related technical discipline
- 4 years of directly related experience in business analysis/process analysis
- Or the equivalent combination of education, technical certifications or training, and work experience
- Excellent written and oral communication skills
- Advanced proficiency with word-processing and diagramming tools
- Analytical mindset
- Exceptional interpersonal skills, empathy, and patience
- Attention to detail, while able to see big picture
- Customer focus
- Problem solving
- Organization and prioritization
- Integrity and trust
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