Sales Team Lead Specialist

7 days ago


Novato, California, United States Premium Brands Services, LLC Full time

About Us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.

Our Culture

We're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

The Role

As a Sales Lead, you're a key team member who supports and role models excellent customer experiences. Your focus is on delivering personalized customer experiences and providing guidance and support to associates. You have a direct impact on both the customer experience and the associate experience.

The Impact You Can Have

  • Be a representative of the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment for associates where everyone feels welcome and engaged.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
  • Seamlessly step into the role of manager when needed.

Requirements:

  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability - including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines

Benefits

  • Estimated salary: $45,000 - $60,000 per year
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT
  • Support for your individual development plus opportunity for growth within our family of brands
  • A culture of giving back - opportunities to support our philanthropic partners that benefit local communities
  • 401(k)


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