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Senior Food and Beverage Supervisor

2 months ago

Salt Lake, Utah, United States Oak View Group Full time

Position Overview:

The Senior Food and Beverage Supervisor plays a crucial role in managing the service experience for guests across all Club venues. This position requires a friendly demeanor and the ability to thrive in a dynamic, fast-paced setting. The Supervisor will contribute to various initiatives, including staff training, inventory management, and event coordination. Consistent attendance and availability for scheduled events are essential.

Benefits for Part-Time Roles: 401(k) savings plan with matching contributions. Additionally, part-time, seasonal, and internship employees accrue one hour of paid leave for every 30 hours worked, up to a maximum of 48 hours annually.

Note: This is an evergreen role; applications are accepted continuously without a specific deadline.

Key Responsibilities:

  • Oversee the arrangement of food and beverage service areas tailored to specific event requirements.
  • Ensure all venues are properly prepared before events.
  • Maintain high standards of quality and hospitality throughout all Club locations.
  • Facilitate communication among department counterparts.
  • Organize and prepare for events effectively.
  • Supervise team members during both event and non-event days.
  • Direct inquiries unrelated to food and beverage to the appropriate personnel.
  • Monitor and uphold food quality standards.
  • Assist management in enforcing policies and procedures, ensuring safety and sanitation standards, and fostering a positive environment for staff and guests.
  • Ensure compliance with cash handling policies and procedures.
  • Monitor and enforce responsible alcohol service policies.
  • Manage inventory control and product requisition.
  • Possess comprehensive knowledge of food and beverage menu items and their accompaniments.
  • Supervise beverage service to guests, including verifying age for alcohol purchases.
  • Observe guests to address any additional requests promptly.
  • Oversee the setup of club functions, including linens, dishware, glassware, and silverware.
  • Maintain sanitation, health, and safety standards in all work areas.
  • Demonstrate excellent attendance in accordance with company standards.
  • Ensure all equipment is clean and operational before events.
  • Identify and manage guests who appear intoxicated, taking appropriate action.
  • Enforce all company policies and procedures.
  • Exhibit strong human resources skills in employee relations, corrective actions, coaching, and counseling, completing all necessary HR documentation.
  • Assist management with various projects, including training, inventory, and special events.
  • Perform other duties as assigned by management.

Qualifications:

  • Proven ability to supervise others effectively.
  • Strong communication skills with employees, co-workers, volunteers, management, and guests, fostering a positive and cooperative work environment.
  • Proficiency in English, both written and spoken.
  • Ability to excel in a team-oriented, fast-paced, event-driven atmosphere.
  • Possession of a valid food handling certificate or alcohol service permit as required by state or federal regulations.
  • Accurate and responsible cash handling skills.
  • Basic math skills related to cash transactions, cash reconciliation, and inventory management.

Education and Experience:

  • A minimum of 1-2 years of supervisory experience in a fast-paced restaurant or catering environment, or relevant educational background.

Physical Requirements:

  • Seeing: Required
  • Hearing: Required
  • Standing/Walking/Mobility: Required
  • Climbing/Stooping/Kneeling: Required
  • Lifting/Pulling/Pushing: Required
  • Fingering/Grasping/Feeling: Required

Vaccination Statement:
We are dedicated to ensuring that our facilities are the safest possible for all individuals involved. We strongly encourage our employees to stay vaccinated and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements to protect the health of our employees and guests.