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Senior Commercial Loan Systems Administrator
2 months ago
Position Overview:
At Midwest One Bank, we prioritize our team members above all else. As a community-focused financial institution, we foster a culture rooted in integrity and exceptional customer service. Our success is built on the dedication of our employees. If you seek an organization that values your contributions, nurtures your skills, and supports your personal and professional growth, we invite you to explore this opportunity.
Role Summary:
This leadership position collaborates with credit administration, commercial banking, loan operations, and IT to establish, prioritize, and implement the roadmap for our commercial loan origination system. You will oversee the ongoing management of the commercial loan platform, ensuring that various teams and users are optimizing efficiencies and leveraging the platform's features and advantages. Responsibilities include managing templates, workflows, reporting, and troubleshooting, as well as leading training sessions for credit and lending staff while monitoring loan policies and procedures.
Key Responsibilities:
- Oversee the implementation, management, and maintenance of the commercial loan origination system while introducing best practices.
- Diagnose and resolve software system issues, collaborating with software vendors as necessary.
- Provide guidance to staff on loan workflows, necessary information for loan presentations, troubleshooting software issues, and general inquiries regarding loan policies.
- In partnership with Learning & Development, create training materials in various formats, including online courses, instructor-led sessions, and performance support resources:
- Conduct training sessions for new users and ongoing training for existing employees.
- Act as a change champion, embracing new ideas and demonstrating expertise in training and performance support.
- Develop and enhance processes, features, and functionalities to improve data quality, process integrity, and productivity with user collaboration.
- Work with commercial banking and credit administration teams to identify opportunities for improved business outcomes.
- Monitor user adoption and implement strategies to enhance adoption rates through additional training, communication, or system modifications.
- Collaborate with business users to identify reporting needs and design necessary reports, dashboards, and documentation.
- Engage in special projects and assignments as required.
- Perform additional duties as assigned.
Benefits:
- Competitive base salary with performance-based incentives.
- Opportunities for career development and continuous learning.
- Generous Paid Time Off, Paid Holidays, and Parental/Grandparent Leave.
- Fully vested 401(k) Retirement Plan with company matching.
- Comprehensive Medical, Dental, and Vision insurance.
- Flexible spending and Health savings accounts with employer contributions.
- Student Loan Debt Reduction Program and Tuition Assistance.
- Employee Stock Ownership Plan.
- Employer-provided life insurance with options for additional coverage.
- Long-term and short-term disability insurance provided by the employer.
- Additional insurance options available to meet personal needs.
- Wellness Program and free banking services.
- Unique employee engagement events.
Qualifications:
A Bachelor's degree along with relevant professional or technical certifications in a related field is required. Candidates should possess at least two years of experience in a system administration role or training in lending, credit analysis, or regulatory functions, or an equivalent combination of education, training, and experience. The ability to obtain specific platform administrator credentials or certifications is essential. Experience in banking or finance is preferred.
At Midwest One Bank, we are committed to fostering a culture of diversity, inclusion, and belonging. We strive to support the unique strengths of each individual and provide opportunities for everyone to reach their full potential.