Residential Hospitality Specialist

3 weeks ago


Myrtle Beach, South Carolina, United States Marriott Vacations Worldwide Full time

As a Residential Hospitality Specialist at Marriott Vacations Worldwide, you will have the opportunity to make a meaningful impact on our guests' vacation experiences.

With a competitive salary of $45,000 - $60,000 per year and an hourly rate of $16.25, this role offers a unique blend of hospitality and residential services.

Job Overview:

We are seeking a highly motivated and detail-oriented individual to join our team as a Residential Hospitality Specialist. In this role, you will be responsible for providing exceptional customer service to our owners/guests, ensuring that their villas are clean and well-maintained, and providing assistance with any requests or concerns they may have.

About You:

To be successful in this role, you will need to be available to work various shifts, including weekends and holidays. You will also need to be able to lift/carry/push/pull items that weigh up to 25 pounds without assistance. Additionally, you will need to reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.

Benefits:

At Marriott Vacations Worldwide, we offer a comprehensive benefits package, including medical/dental/vision/401(k) opportunities, travel discounts, credit union membership, tuition reimbursement, professional counseling & family support, growth and development opportunities, 40% F&B discount, quarterly lunch celebration for work anniversaries, family member of the month recognition, subsidized work shoes offering, on-site free parking, monthly cell phone discounts, fitness center discounts, meal subscription plan discounts, and more

Responsibilities:

Some of your key responsibilities will include:

- Cleaning and maintaining the entirety of villas (kitchens, bathrooms, dining rooms, bedrooms) according to standards

- Completing assigned rooms and tasks within the scheduled shift

- Replacing all guest amenities such as linens, towels, toiletries, and kitchen items according to standards

- Reporting room status to the Main Linen Room, Housekeeping Manager/Supervisor, or Front Desk

- Filling the housekeeping cart/caddy with all necessary supplies/chemicals, transporting the cart/caddy to the rooms, and returning the cart to the designated area at the end of the shift

- Following all company policies and procedures, reporting any maintenance problems, safety hazards, and/or accidents

- Welcoming and greeting guests, anticipating and addressing their needs, interacting with colleagues and guests professionally and promptly, contributing to team goals, and always following company policies and safety procedures.

Become a Part of Our Team:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team as a Residential Hospitality Specialist at Marriott Vacations Worldwide.



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