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Healthcare Relationship Manager
2 months ago
Experience Level
Experienced
Employment Type
Full Time
Work Schedule
Day Shift
Sector
Healthcare
Position Summary:
The Clinical Liaison plays a pivotal role in fostering connections with healthcare providers within the community, aiming to enhance patient admissions to our facilities. This position involves collaborating with hospital executives and marketing teams to build strategic partnerships with local hospitals, key departments, and medical leadership. The liaison serves as a vital link in communicating and educating stakeholders about rehabilitation services, ensuring seamless patient transitions into care.
Key Responsibilities:
Responsibilities may include, but are not limited to:
Core Functions:
- Engage in the strategic planning and development of operational initiatives to align with the organization's mission and vision.
- Support management in identifying key projects related to physician engagement, marketing strategies, and compliance with regulatory changes.
- Collaborate in the creation and implementation of tailored Physician Development Plans for specific hospitals.
- Work closely with management to identify and target relevant physicians within acute care settings.
- Assist in the formulation of business agreements and conduct feasibility assessments in partnership with management.
- Establish and nurture relationships with influential physicians and healthcare leaders.
- Build rapport with hospital administrators and decision-makers in the community.
- Dedicate significant time to outreach efforts aimed at increasing patient admissions.
- Coordinate with departments to develop financial forecasts and marketing strategies to enhance program offerings and physician recruitment.
- Maintain up-to-date presentations and proposal materials in line with the organization's goals.
- Implement strategies to maximize admissions for patients requiring sub-acute care through consistent engagement with referral sources.
- Achieve a high conversion rate from referrals to admissions.
- Contribute as a key member of the sales team by supporting coordinated outreach efforts.
- Conduct regular market analyses and complete business development reporting.
- Effectively manage assigned territories and accounts.
- Ensure timely completion of objectives and goals.
- Evaluate potential patients to determine suitability for rehabilitation services.
- Facilitate patient admissions through comprehensive assessments and coordination of information.
- Review medical records to confirm the necessity for acute rehabilitation services.
- Prepare for outreach activities with thorough pre-call planning.
- Document results and follow-up actions for all outreach activities.
- Communicate effectively with diverse audiences, both professional and non-professional.
- Conduct facility tours for prospective patients and stakeholders.
Education:
- Associate's degree in a health-related field.
- Bachelor's or Master's degree in Healthcare or Business is preferred.
Valid driver's license and current Basic Life Support (BLS) certification are required. Maintenance of licensure/certification is essential throughout employment.
Experience:
- 1-3 years of experience in healthcare, long-term care, or insurance sales/marketing.
- 1 year of experience in proposal development.
- Experience in public relations is preferred.
- Registered Nurse preferred; LPN/LVN candidates may also be considered.
- RN candidates must have at least 1 year of experience in patient assessments; LPN/LVN candidates must have a minimum of 2 years of experience in patient assessments.
Participation in company-sponsored training to ensure compliance with patient privacy regulations is mandatory. Adherence to company policies, state and federal regulations, and accreditation standards is essential.
Core Values:
Professionalism: Maintain high standards and respect for others.
Exceptional Care: Provide outstanding care to patients and their families.
Respect: Value others and treat them with courtesy.
Teamwork: Collaborate effectively to achieve common goals.
Integrity: Uphold honesty and ethical standards in all interactions.
Accountability: Take responsibility for actions and outcomes.
