Community Service Officer

3 weeks ago

Wellesley, Massachusetts, United States Babson Full time
Job Summary

Babson College is seeking a highly motivated and detail-oriented Community Service Officer to join our Public Safety team. As a Community Service Officer, you will play a critical role in maintaining a safe and secure environment for our students, faculty, and staff.

Key Responsibilities
  • Patrol campus on foot and/or in a vehicle to ensure the safety and security of the community.
  • Enforce parking regulations and issue parking tickets as necessary.
  • Provide walking or mobile escorts for students, faculty, and staff as needed.
  • Work in the Public Safety Department's Communications Center as a dispatcher, answering emergency and non-emergency calls, and monitoring radio communications.
  • Maintain radio communications with police, assign tasks to officers using proper communications procedures based on safety priority and availability of personnel.
  • Monitor and operate access control systems, alarm systems, and CCTV.
  • Actively involved in Community Policing by providing a variety of services along with offering assistance and being a resource for members of the Babson College Community.
  • Participate in and deliver Crime Prevention programming.
  • May be responsible for the training of other Public Safety personnel as necessary.
Requirements
  • High School diploma or GED.
  • A minimum of 1-3 years of work experience in a service industry.
  • Hepatitis B vaccination and training in compliance with OSHA regulations; must maintain both throughout time in the position.
  • Knowledge of modern Public Safety and police practices in the areas of patrol, communications/dispatching, emergency medical/first responder services, investigation and crime prevention, with an understanding and commitment to the principles of Community Policing.
  • Strong human relations skills; an ability to analyze emergency and non-emergency situations and develop effective courses of action.
  • Strong written and oral communication skills are required.
  • Ability to maintain and monitor radio communications.
  • Ability to communicate by telephone and to field and answer questions from visitors, students, employees, and guests.
  • Ability to enter information and maintain paper and electronic records.
  • Demonstrated commitment to the mission of providing law enforcement and security services in a multi-cultural community that recognizes, values, and utilizes the individual differences and contributions of all people.
  • Knowledge of problem-solving methods; ability to become familiar with the operating procedures of various Babson College departments.
  • Security, health and safety, emergency medical or other safety related experience is recommended.
Working Conditions
  • Must be willing to work flexible hours, schedules, and overtime assignments.
  • May from time to time be required to perform roles and responsibilities virtually or in-person including but not limited to, training, special projects, and Community Engagement activities that must be accounted for and appropriately documented as required.
  • Regular physical exertion and walking required.
  • Ability to travel on and off campus.
  • Must have had a valid unrestricted U.S. Driver's License for one year, and maintain throughout employment an insurable (as determined by the College's insurer's criteria) or a satisfactory driving record; must successfully complete and pass the College's vehicle training program within the first 60 days of employment; annual or more frequent review of employee's driving record based on the College insurer's criteria; and safety training as required by management.

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