Community Associate

4 weeks ago


MercervilleHamilton Square, New Jersey, United States Regus Management Group, LLC Full time

About the Role

We are seeking a highly skilled and customer-focused Community Associate to join our team at Regus Management Group, LLC. As a Community Associate, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities

  • Provide top-notch customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Manage the day-to-day operations of the center, including administrative tasks, facility maintenance, and equipment management.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to provide personalized support.
  • Collaborate with the Community Manager to plan and execute events, promotions, and marketing initiatives to drive business growth.
  • Ensure the center is clean, organized, and well-maintained, adhering to company standards and regulations.

Requirements

  • 1+ year of customer service experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities.
  • Basic IT skills, including proficiency in Microsoft Office and other software applications.
  • Legally eligible to work in the United States and at least 18 years old.

What We Offer

  • A competitive total compensation package, including a quarterly bonus plan and hourly rate of $17.62.
  • A generous paid time off plan, including 11 paid company holidays per calendar year.
  • A comprehensive health care plan, including affordable and comprehensive health care for all full-time team members.
  • A bright and inspiring work environment, with opportunities for training and development aligned with great career path opportunities.

About Us

Regus Management Group, LLC is a leading provider of flexible workspace solutions, with a global network of centers and a commitment to delivering exceptional customer service. We are a dynamic and growing company, with a strong focus on innovation and customer satisfaction.



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