Financial Services Representative with Spanish Fluency

3 weeks ago


Greenwood, South Carolina, United States NEIGHBORS UNITED FCU Full time
Member Support Specialist

We're seeking a highly motivated and organized individual to join our team as a member support specialist. In this role, you'll provide top-notch support to our members, ensuring they receive the best possible experience with our products and services.

Responsibilities:

  • Respond to member inquiries, addressing concerns and resolving issues in a prompt and professional manner.
  • Process transactions, manage cash, and perform other related duties as needed.
  • Maintain accurate records, update customer information, and contribute to a culture of knowledge sharing.
  • Develop and implement strategies for improving member satisfaction and loyalty.

Requirements:

  • Previous experience in customer-facing roles, preferably in financial services or sales.
  • Strong communication and interpersonal skills, with a focus on building rapport with members.
  • Ability to work effectively in a team environment, with a strong commitment to collaboration and open communication.
  • $50,000 - $70,000 per year, depending on experience and qualifications.


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