Financial Services Representative with Spanish Fluency
3 weeks ago
We're seeking a highly motivated and organized individual to join our team as a member support specialist. In this role, you'll provide top-notch support to our members, ensuring they receive the best possible experience with our products and services.
Responsibilities:
- Respond to member inquiries, addressing concerns and resolving issues in a prompt and professional manner.
- Process transactions, manage cash, and perform other related duties as needed.
- Maintain accurate records, update customer information, and contribute to a culture of knowledge sharing.
- Develop and implement strategies for improving member satisfaction and loyalty.
Requirements:
- Previous experience in customer-facing roles, preferably in financial services or sales.
- Strong communication and interpersonal skills, with a focus on building rapport with members.
- Ability to work effectively in a team environment, with a strong commitment to collaboration and open communication.
- $50,000 - $70,000 per year, depending on experience and qualifications.
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