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Customer Service Liaison

2 months ago

Hudson, New Hampshire, United States Teledyne Technologies Full time
Job Summary

As a Customer Service Representative at Teledyne Technologies, you will play a critical role in ensuring a positive customer experience. This involves timely and accurate administration of new sales, return, and/or repair orders.

Key Responsibilities
  • Administer new sales, return, and/or repair orders in a timely and accurate manner.
  • Ensure a positive customer experience through effective communication and issue resolution.
  • Collaborate with the Sr. Manager of Sales & Service Operations to achieve sales and service goals.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Stay up-to-date with product knowledge and sales information to effectively communicate with customers.
Requirements

To succeed in this role, you will need:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

As a valued member of our team, you can expect:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.