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Security Officer II

2 months ago

Oklahoma City, Oklahoma, United States Goodwill Industries of Central Oklahoma, Inc. Full time
About the Role

Goodwill Central Oklahoma is seeking a dedicated and detail-oriented Security Officer to join our team. As a Security Officer, you will play a vital role in maintaining a safe and secure environment for our customers, employees, and visitors.

Key Responsibilities
  • Punctual and dependable attendance.
  • Maintain a positive customer service attitude while interacting with clients, employees, customers, and visitors.
  • Assist in the start-up of the new account to include working the post, assisting with post orders, training checklists, and getting acclimated to the post.
  • Become proficient in CCTV operations.
  • Understand and utilize the Elements of Proof regarding shoplifting.
  • Utilize training and actions to deter theft.
  • Produce written documents with clearly organized thoughts using proper sentence construction, punctuation, and grammar.
  • Maintain proper security logs and Daily Activity Reports (DAR).
  • Required to document all recovery efforts.
  • Diffuse and de-escalate situations that involve employees, customers, and/or security incidents.
  • Identify hazards in the parking lot, building entrance, and a variety of locations throughout the facility.
  • Check receipts and proof of purchase for all customers leaving the facility.
  • Conduct shopping cart integrity inspections and identify any items not purchased.
  • Be familiar with on-site emergency procedures, first aid supplies, and equipment.
  • Remain vigilant and attentive while on duty.
  • Will perform foot patrol and routine checks of all doors entering the building.
  • Act in a professional manner during emergencies, power outages, and inclement weather.
  • Able to act under pressure with a high standard of protection for property and human life.
  • Able to work well and professionally with Client management when situation arises.
  • Ensure proper maintenance of uniforms and maintain a clean professional appearance.
  • Must be able to follow all security instructions.
  • Administer First Aid and CPR if required.
  • Review and be familiar with Goodwill of Central Oklahoma safety policies, programs and procedures and adhere to all safety rules, regulations, and safety codes. Attend safety training and meetings and report any unsafe work conditions, accidents, or injuries immediately.
Additional Responsibilities
  • Perform other duties and projects as required by management.
Qualifications
  • High school diploma or GED, preferred.
  • Valid CLEET Phase I and II certifications issued by the State of Oklahoma, required.
  • Must have a flexible availability, including off-shifts and weekends.
  • Previous security experience, preferred
  • Ability to speak, read, and write the English language.
  • Reliable transportation and communication, required.
Core Competencies
  • Live the Values
  • Results Driven
  • Customer Focus
  • Communication
  • Job Skills Knowledge
Knowledge, Skills, and Abilities
  • High level of attention to detail.
  • Excellent verbal and written communication skills.
  • Strong organizational skills and the ability to work on several projects at once.
  • Strong sense of internal and external customer service.
  • Strong time management skills and demonstrate adherence to timelines and schedules.
  • Good interpersonal skills: able to work well with a wide range of people.
  • Good decision-making skills.
  • CPR and First Aid certifications
Physical Requirements
  • The ability to stand, walk, stoop, and bend for long periods of time (approximately 8 hours a day).
  • Good finger dexterity and feeling.
  • Frequent repetitive motions.
  • Talking, hearing, and visual acuity.
  • Good physical, mental, and emotional health.
  • The ability to lift/carry up to 35 pounds, or more with assistance.
  • Ability to stay awake, no music/cell phone utilization.
Work Environment
  • Works in all weather conditions such as rain, snow, sleet, heat and cold.
  • Must be able to work flexible hours which may require various security posts including nights, weekends, holidays, and occasional overtime.
  • Moderate noise level.
  • Works 40 or more hours per week when required.