Seasonal Sales Associate

4 hours ago


Ocean City, New Jersey, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Seasonal Part-time Sales Associate to join our team at Michaels Stores. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting sales initiatives.

Key Responsibilities
  • Provide fast and friendly customer service, ensuring a positive shopping experience
  • Maintain store recovery standards to deliver our Brand Promises
  • Prevent shrink with great service, delivering friendly customer service
  • Engage customers on benefits of Rewards program and complete enrollments
  • Educate customers on Voice of Customer (VOC) survey
  • Merchandise recovery and maintenance
  • Support the merchandise return / go back process and general store recovery
  • Acknowledge customers, help locate product and provide solutions
  • Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
  • Support shrink and safety programs
  • Assist with Omni channel processes
  • Execute a well-merchandised and in-stock store
  • Interact with others in an accepting and respectful manner, remaining positive and respectful, even in difficult situations
Requirements
  • Retail and/or customer service experience preferred
  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching, and stretching
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment
Work Environment

Public retail store setting, taking care of our customers; all public areas are climate-controlled; some stock rooms may not be climate-controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press



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