Senior Facility Manager

1 week ago

Chandler, Arizona, United States CyrusOne Full time
Job Title: Senior Facility Manager

We are seeking an experienced Senior Facility Manager to oversee the daily operation of our data centers and associated critical infrastructure.

Key Responsibilities:
  • Manage day-to-day operations of the facilities through daily coordination with on-site engineering teams.
  • Develop and implement preventative and corrective maintenance programs for the region.
  • Provide direction to site teams on the resolution of incidents or issues.
  • Coordinate with JLL management on staff recognition, reviews, career development, corrective actions, and scheduling.
  • Manage vendor relationships for all entities working within the data centers.
  • Oversee asset management, including tracking processes and systems.
  • Lead incident management processes from inception to resolution and final RCA documentation.
  • Maintain current status and future status reporting on all capacity thresholds within the facility.
  • Support the Sales Organization in the placement of potential new customer orders.
  • Act as single point of contact for local customer teams in the resolution of day-to-day issues.
  • Lead and direct facility tours for new customer deals.
  • Review customer contracts and represent CyrusOne on customer audits.
  • Manage all internal and external monthly reporting required from the region.
  • Coordinate with internal departments to meet month-end reporting needs.
  • Ensure customer reports are accurate and delivered on-time.
  • Understand and execute Business Continuity Planning.
  • Maintain updates and training for the Facility Operations Handbook.
  • Manage OPEX for the region based upon developed budgets.
  • Create CAPEX plans for equipment maintenance and replacement.
Qualifications:
  • Excellent verbal and written communication skills.
  • Ability to work well with all levels of people within the organization.
  • Ability to direct and manage work groups.
  • Excellent organizational skills.
  • Ability to work well under pressure and manage multiple concurrent priorities.
  • Strong customer service skills.
  • Ability to develop and document procedures and train personnel on the procedures.
  • Consistently displays a positive attitude with a customer-first mentality.
  • Proficient with Microsoft Office.
  • Ability to work under pressure and manage multiple concurrent priorities.
Work Environment and Physical Demands:

General office environment. Some stress may occur at times. Must be able to lift 50 pounds.

Must be available for after-hour work needs.

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