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Service Support Associate

2 months ago


Wauwatosa, Wisconsin, United States Dave & Buster Full time
Job Summary:

We are seeking a highly motivated and enthusiastic Service Support to join our team at Dave & Buster's. As a Service Support, you will play a vital role in ensuring our Guests have an unparalleled experience through fast, friendly, and accommodating service.

Key Responsibilities:

• Assist Bartender, Cocktail Staff, and Wait Staff by maintaining area cleanliness and providing necessary support to ensure efficient service.
• Deliver exceptional Guest experiences through the best combination of food, drinks, and games in a fun and ideal environment.
• Adhere to all company safety and sanitation policies and procedures.
• Maintain bus stand cleanliness and stocking, ensuring wait stations remain clean and tidy.
• Empties trash and spot sweeps whenever the floor needs it or when a Manager requests.
• Perform opening/closing responsibilities, including party breakdown and duties.
• Restocks and prepares supplies for shift change and close.
• Ensures food is properly garnished prior to serving Guests.
• Follows all tray procedures to minimize loss and ensure timely delivery of food and beverages.
• Busses and resets tables, delivering food to tables and ensuring Guests have everything they need.
• Offers assistance to Guests by clearing away dishes and glassware, and refilling beverages.
• Assists in party setup and maintains cleanliness of restrooms, including restocking of supplies.
• Cleans high chairs and booster chairs, and assists other Team members as needed or when business dictates.

Requirements:

• Must be friendly and able to smile a lot while working days, nights, and/or weekends as required.
• Restaurant and/or bar experience preferred, but not required.
• Must demonstrate ability to clearly communicate with Guests and other Team members.
• Must be at least 16 years of age.

What We Offer:

• Competitive hourly rate from $2.33 to $10 per hour.
• Attractive benefits package for many positions, including medical, dental, vision, 401K, and more.
• Opportunities for career growth and development in a fun and dynamic work environment.

Equal Opportunity Employer:

Dave & Buster's is an equal opportunity employer and participates in E-Verify in states where required.