Operations Support Specialist

2 weeks ago


Elkhorn, Wisconsin, United States Children's Wisconsin Full time
About Us

At Children's Wisconsin, we are dedicated to providing exceptional care and support to children and families in need. Our mission is to create a safe and nurturing environment where children can thrive.

Job Summary

We are seeking a highly skilled and compassionate Operations Support Specialist to join our team. In this role, you will be responsible for providing administrative support to our office and programs, ensuring seamless operations and exceptional customer service.

Key Responsibilities
  • Provide administrative support to our office and programs, including greeting patients, clients, and visitors, managing phone calls, and scheduling appointments.
  • Manage multiple electronic business and client data systems, ensuring accurate and timely data entry.
  • Develop and maintain strong relationships with clients, patients, families, and staff, providing exceptional customer service and support.
  • Work collaboratively with our team to prioritize efforts and meet the needs of our clients and families.
  • Perform other administrative duties as needed, including data entry, filing, and record-keeping.
Requirements
  • High School graduate or equivalent, with an Associate's degree in business, computer applications, human services, or a related field preferred.
  • One year of office or customer service experience, with strong interpersonal and customer service skills.
  • Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to learn and work in multiple electronic business and client data systems.
  • Strong concentration skills and flexibility to prioritize efforts and meet the needs of our clients and families.
What We Offer

Children's Wisconsin is an equal opportunity/affirmative action employer, committed to creating a diverse and inclusive environment for all employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.


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