Customer Service Manager
3 days ago
We are seeking a highly motivated and customer-focused Customer Service Leader to join our team at Mapco Express. As a key member of our staff, you will be responsible for ensuring exceptional customer service standards across all store locations.
About Mapco Express
Mapco Express is a leading convenience store chain operating in the southeastern United States. Our team of over 3,200 dedicated employees strives to deliver Convenience You Can TRUST through our network of company-owned stores and fuel retailing units.
Responsibilities
- Meet or exceed company customer service standards, consistently delivering high-quality experiences to internal and external customers.
- Foster a culture of excellence within the store team by adhering to all cash control policies and procedures, as well as maintaining strict adherence to health and safety guidelines.
- Maintain knowledge of all government-regulated products and services, ensuring compliance with relevant laws and regulations.
- Perform daily cleaning tasks according to company standards, focusing on maintaining a clean and safe environment for customers and employees alike.
- Rotate stock effectively, including coolers and freezers, to ensure optimal product freshness and availability.
- Complete training activities and meet minimum job performance standards to stay up-to-date with industry best practices.
- Motivate sales associates to grow store sales and profitability through suggestive selling techniques.
- Assist the store manager in hiring, developing, and training other staff members to meet company standards and guidelines.
Core Competencies
- Time Management: Prioritize tasks effectively, manage time efficiently, and maintain focus on essential responsibilities.
- Action Oriented: Take initiative, act decisively, and seize opportunities to drive results.
- Customer Focus: Understand customer needs, provide personalized service, and continually improve customer satisfaction.
- Determination: Demonstrate perseverance, resilience, and a strong work ethic in pursuit of goals and objectives.
Educational Requirements and Experience
- Customer service experience preferred.
- Able to multitask, perform multiple responsibilities simultaneously, and maintain composure under pressure.
- Strong communication skills, both written and verbal.
- Basic math skills, including calculations and record-keeping.
- Ability to understand and follow company policies, procedures, and protocols.
Salary and Benefits
The estimated salary range for this position is $60,000 - $80,000 per year, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
-
Customer Service Representative
4 days ago
Memphis, Tennessee, United States Ewing Moving Service & Storage, Inc. Full timeJob SummaryEwing Moving Service & Storage, Inc. seeks a highly skilled Customer Service Representative to provide exceptional service to our valued customers. Key responsibilities include:Welcome and engage with new customers to ensure they are satisfied with our products or services.Regularly check in with clients to verify their satisfaction with recent...
-
Customer Service Specialist
6 days ago
Memphis, Tennessee, United States Ewing Moving Service & Storage, Inc. Full timeJob OverviewEwing Moving Service & Storage, Inc. is seeking a highly skilled and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and product knowledge.Key ResponsibilitiesProviding SupportOffer...
-
Customer Service Professional
1 week ago
Memphis, Tennessee, United States Hillcrest Animal Hospital Full timeJob DescriptionThis role contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. As a Customer Service Representative, you will perform a range of administrative and customer service tasks, providing valuable support to our hospital.Essential Functions:Provides excellent customer service...
-
Customer Service Ambassador
3 days ago
Memphis, Tennessee, United States Morrow Group USA Inc Full timeMorrow Group USA Inc. is a leading organization in the customer service industry, seeking an experienced CUSTOMER SERVICE AMBASSADOR to join our team.The estimated salary for this position is $45,000 - $60,000 per year, depending on experience and qualifications.About the Job:We are looking for a highly skilled Customer Service Ambassador who can provide...
-
Customer Service Representative
4 weeks ago
Memphis, Tennessee, United States Domino's Franchise Full timeJob DescriptionAt Domino's Franchise, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive outstanding service.Manage high volumes of customer inquiries and resolve issues efficiently.Assist in preparing food orders to meet customer...
-
Customer Service Representative
3 days ago
Memphis, Tennessee, United States Domino's Franchise Full timeDomino's FranchiseJob OverviewWe are seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional service to our valued customers.About the Role: Manage large volumes of incoming calls and respond to customer inquiries in a timely and professional...
-
Customer Service Director
4 days ago
Memphis, Tennessee, United States Jeff Herman - State Farm Agent Full timeJob OverviewAs a Customer Service Manager at Jeff Herman - State Farm Agent, you will oversee daily operations and lead the customer service team in generating exceptional client experiences. This role is ideal for individuals with 2+ years of experience in customer service, strong leadership skills, and excellent communication abilities.Responsibilities•...
-
Customer Service Representative
3 days ago
Memphis, Tennessee, United States Corky's Barbecue Full timeJob OverviewCorky's Barbecue is seeking a dedicated Customer Service Representative to join our team. This part-time role offers the opportunity to work in a fast-paced environment, providing exceptional customer support and ensuring seamless interactions with our clients.About the RoleWe are looking for an individual who is passionate about delivering...
-
Customer Service Representative
2 weeks ago
Memphis, Tennessee, United States Corky's Barbecue Full timeAbout the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through phone and other communication channels.Key ResponsibilitiesManage high volumes of customer inquiries and...
-
Customer Service Ambassador
3 days ago
Memphis, Tennessee, United States Window Genie SPV, LLC Full timeWe are seeking a highly motivated Customer Service Ambassador to join our team at Window Genie SPV, LLC. As a Customer Service Ambassador, you will be the face of our company, responsible for providing exceptional customer service and support.The estimated salary for this role is $45,000 - $60,000 per year, depending on location and experience.In this role,...
-
Customer Service Representative
3 days ago
Memphis, Tennessee, United States Corky's Barbecue Full time**Job Overview:** Corky's BBQ is seeking a skilled customer service representative to work on our e-commerce platform. This role involves assisting customers with placing orders, answering questions, and resolving issues in a fast-paced environment. **Key Responsibilities:**Manage incoming customer inquiries via phone, email, and website submissions.Assist...
-
Customer Service Representative
4 days ago
Memphis, Tennessee, United States Allstate Insurance Agency - Joseph Alexander Full timeJob Summary:As the Receptionist at the Allstate Insurance Agency - Joseph Alexander, you will be the first point of contact for our clients and visitors.Main Responsibilities:• Greet clients and visitors warmly and provide them with assistance.• Answer incoming phone calls promptly and professionally, directing them to the appropriate team member.•...
-
Customer Service Associate
2 weeks ago
Memphis, Tennessee, United States Domino's Pizza LLC Full timeAbout Domino's Dominos Pizza LLC is a leading food delivery company in the US. As a Frontline Sales Representative at Domino's, you'll be part of a team that serves customers with quality food and exceptional service.\Job Summary This role is for a Retail Team Member Specialist who will work as part of our store team to deliver sales growth and customer...
-
Customer Service Representative
3 days ago
Memphis, Tennessee, United States Spirit Halloween Full timeSpirit Halloween Retail Merchandiser Job OpportunityWe are seeking a highly skilled and detail-oriented individual to join our team as a Retail Merchandiser at Spirit Halloween. As a Retail Merchandiser, you will be responsible for maintaining a visually appealing store environment, assisting with inventory management, and providing exceptional customer...
-
Customer Service Representative
6 days ago
Memphis, Tennessee, United States VRC Companies Full timeJob SummaryWe are seeking a skilled Customer Care Agent to join our team at VRC Companies. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and ensuring customer satisfaction.The ideal candidate will have excellent communication skills, the ability to work in...
-
Customer Service Coordinator
5 days ago
Memphis, Tennessee, United States LOCAL PLUMBING COMPANY Full timeJob OverviewWe are seeking a highly skilled Customer Service Coordinator to join our team at LOCAL PLUMBING COMPANY. In this role, you will be responsible for handling multiple phone lines, dispatching calls to service representatives, and providing exceptional customer service.The ideal candidate will have excellent communication skills, computer...
-
Customer Service Associate
3 days ago
Memphis, Tennessee, United States U-Haul Full timeJob Summary:We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the face of U-Haul's exceptional service, working closely with customers to ensure their needs are met. Your duties will include assisting customers, inspecting and maintaining equipment, and providing...
-
Customer Service Coordinator
1 week ago
Memphis, Tennessee, United States LOCAL PLUMBING COMPANY Full timeJob DescriptionWe are seeking a highly skilled Customer Service Coordinator to join our team at LOCAL PLUMBING COMPANY.The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.Key Responsibilities:Answering multi-line phones and responding to customer inquiriesData entry and maintaining accurate...
-
Customer Service Liaison
3 days ago
Memphis, Tennessee, United States Morrow Group USA Inc Full timeWe are seeking a Customer Service Liaison to join our team at Morrow Group USA Inc.About the RoleThe ideal candidate will be responsible for responding to customer inquiries, mitigating service problems, and providing an exceptional customer experience.This role requires:Creating and maintaining quality relationships with our client baseMeeting daily high...
-
Customer Service Representative
3 days ago
Memphis, Tennessee, United States Independent Bank Full timeAbout the RoleAs a Customer Service Representative at Independent Bank, you will be responsible for providing exceptional service to our customers through various communication channels. This includes answering inbound calls, making outbound calls, and responding to customer inquiries in a timely and professional manner.This role requires a high level of...