Shift Manager

1 month ago


Westminster, Maryland, United States SUMMERWOOD MASTER Full time
Job Summary

The Shift Manager is a key role within our restaurant team, responsible for assisting management in routine administrative and operational tasks. This includes driving excellence in customer service, maintaining company standards, and reviewing food handling procedures.

Key Responsibilities
  • Maintain fast, accurate service and ensure products meet company quality standards.
  • Conduct periodic food safety audits and provide ongoing coaching and feedback to crew on customer service, product quality, and speed of service.
  • Share responsibility for cash procedures, including bank deposits, making change, and verifying drawers.
  • Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets.
  • Monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
  • Provide ongoing coaching and feedback for crew employees and provide hands-on training in the Learning Zone.
Benefits
  • Eligibility for medical, dental, and 401k benefits after 30 hours of work per week.
  • Periodic bonus potential up to $1.00 per hour for every hour worked.


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