Customer Service Representative
1 day ago
Job Title: Customer Service Representative
Job Description
- This is a customer-facing role where you will be interacting with clients via phone, email, or in-person to respond to their inquiries and resolve any issues.
- Provide exceptional customer service by listening to customers, understanding their needs, and responding promptly to their concerns.
- Work collaboratively with internal teams to resolve customer complaints and ensure customer satisfaction.
- Document customer interactions and maintain accurate records in the CRM system.
Requirements
- High school diploma or equivalent
- At least 1-2 years of customer service experience (call center experience a plus)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment and meet productivity standards
- Must be located in the Phoenix, AZ area for a hybrid work setup
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