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Retail Security Investigator

2 months ago


New York, New York, United States Bloomingdale's Full time

About Bloomingdale's

Bloomingdale's is a global leader in the retail industry, renowned for its upscale shopping experience and commitment to customer satisfaction. As a company, we strive to create a unique and personalized shopping environment that sets us apart from other retailers.

Job Overview

As a Bloomingdale's Asset Protection/Loss Prevention Detective, you will play a critical role in protecting the assets and people of our stores. Our Asset Protection/Loss Prevention training program will equip you with the knowledge and skills necessary to excel in this position. You will be responsible for maintaining a high level of professionalism in the execution of your duties, while utilizing innovative technology and analytical skills to investigate and prevent loss.

Key Responsibilities

  • Greet and welcome all customers while on the selling floor, providing exceptional customer service and ensuring a positive shopping experience.
  • Identify, observe, and apprehend individuals suspected of shoplifting, utilizing knowledge of state laws and statutes related to shoplifting and apprehensions.
  • Participate in store shortage reduction programs, working in partnership with various departments to achieve goals and objectives.
  • Maintain building safety and security, opening and closing the building as necessary.

Requirements and Qualifications

  • High School Diploma or equivalent required.
  • 1-2 years of related experience in a retail or security-related field.
  • Strong interpersonal skills, with the ability to communicate effectively with diverse groups of customers and peers.
  • Resourceful and able to adapt quickly to changing priorities.
  • Resourceful self-starter, able to work independently as well as part of a team.
  • Must satisfy licensing requirements (as required by state or local jurisdiction).
  • Experience operating and monitoring CCTV systems.
  • Ability to work a flexible schedule, including day, evening, weekends, and/or holidays.

Physical Requirements

  • Prolonged periods of standing/walking around the store or department.
  • Occasional reaching above eye level, stooping, kneeling, or crouching.
  • Ability to apprehend shoplifters.
  • Sustaining long periods of time enclosed in surveillance areas.
  • Frequently lifting/moving up to 30lbs.