Bilingual Broker Agent Service Specialist

4 weeks ago

Minnetonka, Minnesota, United States UnitedHealth Group Full time

At UnitedHealthcare, we're committed to simplifying the healthcare experience and creating healthier communities. Our team is dedicated to removing barriers to quality care and making a positive impact on people's lives. If you're passionate about healthcare and want to be part of a dynamic team, we encourage you to explore this opportunity.

This role provides support for our year-round Language Strategy by assisting consumers with specific language needs through end-to-end call handling or acting as an interpreter based on license status. The team also supports our Group Retiree Consumers in a Sales Support capacity to provide education to Retirees who are offered custom plan benefits.

This is a full-time position (40 hours/week) with a Monday-Friday schedule. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am to 10:00pm. Occasional/mandatory overtime may be required, including Saturdays. This is a hybrid role, working a combination of onsite and at-home. Two days of in-office work per week are required.

Work Locations:

  • Phoenix, AZ: North Scottsdale Road, Tempe, AZ
  • Minnetonka, MN: HEALTH CARE LANE, MINNETONKA
  • Miami, FL: NW 57th Court, Miami, FL
  • De Pere, WI: Innovation Court, De Pere, WI

If you are located within De Pere, WI; Miami, FL; Phoenix, AZ; or Minnetonka, MN, you will have the flexibility to telecommute and work onsite as you take on some tough challenges.

Primary Responsibilities:

  • Extensive work experience within own function
  • Work is frequently completed without established procedures
  • Works independently
  • May act as a resource for others
  • Applies knowledge/skills to a range of moderately complex activities
  • Demonstrates great depth of knowledge/skills in own function
  • Sometimes acts as a technical resource to others in own function
  • Proactively identifies solutions to non-standard requests
  • Plans, prioritizes, organizes and completes work to meet established objectives
  • May coordinate work of other team members

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma/GED (or higher)
  • Bilingual fluency in English and French
  • Ability to interpret in English and French
  • Ability to create, copy, edit, save & send using Microsoft Word, Excel & Outlook
  • Must be able to type and talk at the same time and navigate through multiple screens and systems
  • Must be able to work a designated shift between 7 a.m. and 10 p.m. and must be able to flex shifts to meet the needs of the business
  • Must live within a commutable distance to our offices located in Minnetonka, MN, Miami, FL, De Pere, WI OR Phoenix, AZ

Soft Skills:

  • Must be able to type and talk at the same time and navigate through multiple screens

Telecommuting Requirements:

  • Reside within Minnetonka, MN, Miami, FL, De Pere, WI OR Phoenix, AZ
  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #YELLOW

  • Commercial Product Specialist III, Large Group Fully Insured Position

    3 weeks ago

    Minnetonka, Minnesota, United States ThisWay Full time

    Job OverviewThisWay is seeking a Commercial Product Specialist III, Large Group Fully Insured, to collaborate with internal departments on product development and deployment. The ideal candidate will have experience in product analysis and performance improvement.Key Responsibilities:Manage requests for product design changes and customizationsPartner with...

  • Commercial Product Specialist III, Self-Insured Position

    3 weeks ago

    Minnetonka, Minnesota, United States ThisWay Full time

    Job DescriptionThisWay is seeking a Commercial Product Specialist III, Self-Insured to collaborate with the Commercial Product team and internal departments on the development and deployment of new and existing Self-funded/Self-Insured (SI) and Administrative Services Only (ASO) products.Key Responsibilities:Review and support change and customization...

  • Food Service Specialist

    4 weeks ago

    Minnetonka, Minnesota, United States Holiday Station Stores - Workday Full time

    We are seeking a skilled Food Service Specialist to join our team at Holiday Station Stores - Workday. As a Food Service Specialist, you will be responsible for providing an enhanced customer care experience in the foodservice areas of our stores. This includes greeting customers, ensuring our food and coffee products are well stocked, faced, and that the...

  • Tire Service Specialist

    4 weeks ago

    Minnetonka, Minnesota, United States Samaritan Tire Company Full time

    Job SummaryWe are seeking a skilled Tire Service Specialist to join our team at Samaritan Tire Company.The ideal candidate will have experience in tire servicing, including mounting, dismounting, balancing, inspecting, and repairing tires safely and efficiently.Responsibilities:Perform tire servicing tasks, including mounting, dismounting, balancing, and...

  • Fusion Security Specialist

    4 weeks ago

    Minnetonka, Minnesota, United States Security Industry Specialists Full time

    About this role:The Fusion Security Specialist is responsible for creating a world-class experience while ensuring a safe and secure environment for the client and customers.As the first point of contact for all safety and security issues, the Fusion Security Specialist leverages a thorough knowledge of the rules, policies, and procedures as they pertain to...

  • Technical Support Specialist

    3 weeks ago

    Minnetonka, Minnesota, United States C4 Technical Services Full time

    Job Title: Technical Support SpecialistJob Summary:As a Technical Support Specialist at C4 Technical Services, you will be responsible for providing technical support to our clients. This includes resolving technical issues, troubleshooting, and maintaining computer systems and networks.Key Responsibilities:• Troubleshoot and resolve technical issues with...

  • Healthcare Services Director

    3 weeks ago

    Minnetonka, Minnesota, United States Life Care Full time

    Job Title: Director of Health ServicesJob Summary:Life Care is seeking a compassionate and experienced Director of Health Services to lead our nursing team. As a key member of our senior living community, you will be responsible for planning, organizing, and developing all nursing service operations to deliver the highest quality care for our...

  • Pet Care Specialist

    4 weeks ago

    Minnetonka, Minnesota, United States Pup Culture Dog Walking and Pet Sitting Full time

    About the RoleWe are seeking a reliable and responsible Pet Care Specialist to join our team at Pup Culture Dog Walking and Pet Sitting. As a Pet Care Specialist, you will be responsible for providing safe and individualized dog walks, adventure hikes, and cat sitting services to our clients.Key Responsibilities:Provide dog walks and pet sitting services to...

  • Technical Training Specialist

    4 weeks ago

    Minnetonka, Minnesota, United States Trimble Full time

    Job Title: Technical Training SpecialistAt Trimble Transportation, we empower shippers and carriers with innovative mobility, enterprise, and visibility software solutions to run their businesses more efficiently. As a Technical Training Specialist, you will play a key role in empowering our customers by organizing, leading, and delivering impactful training...

  • Golf Course Operations Specialist

    3 weeks ago

    Minnetonka, Minnesota, United States Three Rivers Park District Full time

    Job AnnouncementThree Rivers Park District seeks motivated individuals to fill Golf Course Operations Specialist positions at Glen Lake Golf and Practice Center in the Twin Cities area. This role is responsible for ensuring the daily operations of the driving range run smoothly, efficiently, and safely while providing exceptional service to park...

  • Customer Service Representative

    4 weeks ago

    Minnetonka, Minnesota, United States Sherwin-Williams Full time

    About the RoleThis position is a key contributor to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. You will also be responsible for promptly resolving any customer...

  • Multilingual Healthcare Specialist

    2 weeks ago

    Minnetonka, Minnesota, United States UnitedHealth Group Full time

    At UnitedHealth Group, we're committed to simplifying the healthcare experience, driving healthier communities, and removing barriers to quality care. As a Multilingual Healthcare Specialist - Patient Advocate and Benefits Coordinator, you'll play a vital role in shaping the future of healthcare. Join us to create a more responsive, affordable, and equitable...

  • Laboratory Care Specialist

    3 weeks ago

    Minnetonka, Minnesota, United States Children's Hospitals and Clinics of Minnesota Full time

    About Children's Hospitals and Clinics of MinnesotaChildren's Hospitals and Clinics of Minnesota is a leading pediatric health system in the United States, providing care exclusively to children from before birth through young adulthood. Our system is dedicated to delivering exceptional patient care and advancing pediatric medicine through innovative...

  • Cloud Infrastructure Specialist

    4 weeks ago

    Minnetonka, Minnesota, United States Western Petroleum Full time

    Job SummaryAt Western Petroleum, we're seeking a skilled Cloud Infrastructure Specialist to join our team. As a key member of our IT department, you'll be responsible for designing, implementing, and maintaining our cloud infrastructure using AWS services. Key ResponsibilitiesDesign and implement cloud infrastructure using AWS services such as EC2, S3, RDS,...

  • Caregiver - Senior Care Specialist

    4 weeks ago

    Minnetonka, Minnesota, United States Sunrise Senior Living Full time

    Job Title: Caregiver - Senior Care SpecialistSunrise Senior Living is seeking a compassionate and dedicated Caregiver to join our team. As a Caregiver, you will provide high-quality care and services to our residents, promoting their independence and well-being.Responsibilities:Build meaningful relationships with residents and their familiesAssist with...

  • Nurse Care Specialist

    4 weeks ago

    Minnetonka, Minnesota, United States Ebenezer Full time

    Job Summary: We are seeking a skilled Registered Nurse to join our team at Ebenezer Senior Living. As a Nurse Care Specialist, you will be responsible for maintaining current assessments and documentation of resident health status, implementing new and updating current resident care plans, and coordinating resident health services with internal and external...

  • Senior Real Estate Manager

    3 weeks ago

    Minnetonka, Minnesota, United States Veolia Environnement SA Full time

    Job SummaryVeolia Water Technologies and Solutions is seeking a highly skilled Sr. Real Estate Manager to join our Corporate Real Estate Group (CRE). As a key member of our team, you will be responsible for supporting the development of our property database, enhancing our lease administration tools, and project managing transactions. You will also oversee...

  • Cloud Infrastructure Specialist

    4 weeks ago

    Minnetonka, Minnesota, United States World Kinect Corporation Full time

    At World Kinect Corporation, we're driven by innovation and a passion for excellence. Our team of professionals is the backbone of our global success, and we're looking for talented individuals to join our ranks.Key ResponsibilitiesWe're seeking a skilled Cloud Infrastructure Specialist to design and implement scalable cloud solutions using AWS services.As...

  • Dental Hygiene Specialist

    3 weeks ago

    Minnetonka, Minnesota, United States Premier Dentist Partners Full time

    Job Title: Registered Dental HygienistJob Summary:Premier Dentist Partners is seeking a highly skilled Registered Dental Hygienist to join our team. As a key member of our dental practice, you will play a vital role in promoting and maintaining optimal oral health for our patients.Responsibilities:Conduct thorough dental assessments, including reviewing...

  • Senior Loan Operations Specialist

    3 weeks ago

    Minnetonka, Minnesota, United States Coulee Bank Full time

    Job Title: Senior Loan Operations SpecialistCoulee Bank is seeking a highly skilled and experienced Senior Loan Operations Specialist to join our team. As a key member of our loan operations department, you will be responsible for providing training and support to our team members, ensuring compliance with regulatory requirements, and maintaining accurate...