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Retail Operations Associate

2 months ago

Irvine, California, United States goPuff Full time
Job Title: Retail Key Holder

BevMo by Gopuff is seeking a Part Time Key Holder for our Retail Operations position. As a Key Holder, you will be responsible for opening and closing the store, performing other duties in the absence of management, and providing excellent customer service while driving sales.

Responsibilities:
  • Provide exceptional customer service by greeting and establishing rapport with customers, informing them of products and services, and making recommendations.
  • Arrive early to open the store and leave late to close the store, ensuring a smooth and efficient operation.
  • Assist the store in periods of high volume and provide support for new employees, helping them to develop their skills and knowledge.
  • Knowledge of in-house products to provide customers with recommendations and ensure accurate inventory management.
  • Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
  • Operate scanners, cash registers, and other electronics, ensuring they are functioning correctly and efficiently.
  • Follow proper age verification policies and ensure all prices and quantities are accurate.
  • Process refunds and exchanges, and monitor the sales floor to prevent theft and minimize loss.
  • Maintain store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms.
  • Train new employees on store procedures, product knowledge, and customer service standards.
Qualifications:
  • 1+ years leadership experience in retail, grocery, military, restaurant, or equivalent experience.
  • Ability to work with fluid schedules, be available during peak hours of operation, and support stores on nights, weekends, holidays, etc.
  • Basic math skills and proficiency in cash handling.
  • Team-oriented mentality and ability to lift up to 49 pounds.
  • High School Diploma or equivalent.
Pay:
  • Gopuff pays employees based on market pricing, and pay may vary depending on location. Compensation for locations is based on a cost of labor index for that geographic area.
  • The salary range for Irvine, CA is USD $, and a candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.