Business Intelligence Analyst

3 weeks ago

Newburgh, New York, United States Toshiba America Business Solutions Full time
About the Role

We are seeking a highly skilled Business Intelligence Analyst to join our team at Toshiba America Business Solutions. As a Business Intelligence Analyst, you will play a key role in gathering, preparing, and analyzing data to uncover valuable insights that drive the development and delivery of effective solutions for our clients.

Key Responsibilities
  • Data Collection and Analysis: Use data collection tools and conduct data assessments to create value propositions for clients.
  • Cost-Benefit Analysis: Perform cost-benefit analyses as needed, identify problem areas, and recommend improvements.
  • Business Needs Assessment: Work with MPaaS Sales Representatives and clients to understand business needs, define requirements, and design optimized solutions.
  • Sales Presentation Development: Partner with MPaaS Sales Representatives to transform technical findings into sales presentations.
  • Project Management: Assist in project management to ensure efficient and effective implementation of solutions.
  • Integration and Client Satisfaction: Participate in integration projects to ensure client satisfaction and conduct regular reviews to identify issues or opportunities for improvement.
  • Upselling and Assessment: Engage in upselling activities when necessary and use assessment systems in applications such as Tableau.
Requirements
  • Education: Bachelor's Degree or equivalent.
  • Experience: 3+ years of related experience in conducting business assessments, analyzing current output environments, defining user requirements, professional services support, or IT-related project management.
  • Skills: Demonstrated experience in professional solutions, document management, output management, and document security. Strong written and verbal communication with the ability to translate technical information into client presentations.
  • Tools and Software: Demonstrated experience with document assessment tools such as Tableau and ability to travel.
What We Offer
  • Group Health Coverage: Medical, dental, and vision coverage.
  • Employee Assistance Programs: Support for employees and their families.
  • Pre-tax Spending Accounts: Flexible spending accounts for healthcare and dependent care expenses.
  • Pet Insurance: Coverage for employees' pets.
  • 401(k) Plan: Retirement savings plan with company match.
  • Company-provided Life Insurance: Basic life insurance coverage.
  • Employee Discounts: Discounts on Toshiba products and services.
  • Paid Time Off: Generous paid holiday schedule, paid vacation, and sick/personal business/volunteer days.

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