Merchandise Team Lead

2 weeks ago


San Antonio, Texas, United States United Parks & Resorts Inc Full time
About United Parks & Resorts Inc

We're passionate about delivering exceptional experiences to our guests. At United Parks & Resorts Inc, we've rescued over 40,000 animals and are committed to making a positive impact on the world.

Salary Range

$60,000 - $80,000 per year, depending on experience

About the Role

As a Merchandise Team Lead, you'll play a crucial part in driving sales growth and ensuring seamless guest experiences across our merchandise locations. You'll oversee frontline management supervision, team development, and operational efficiency.

Key Responsibilities:
  • Lead and inspire a team of ambassadors to deliver outstanding guest experiences
  • Guide teams to exceed financial and guest service targets
  • Responsible for supervision and development of direct reports and ambassadors
  • Facilitate timely completion of work orders, scheduling, and timecard management
  • Monitor and manage location stock flow, restock displays, and process damaged merchandise
  • Conduct product research and management
  • Maintain safety standards for ambassadors and merchandise facilities
  • Coordinate annual inventory and assist with plan-o-grams
Requirements:
  • At least 18 years old
  • Valid state driver's license
  • High School diploma or equivalent
  • Minimum two years related experience
  • Excellent written/verbal communication skills
  • Math skills and ability to lift/move 25-50 pounds
  • Ability to work independently and troubleshoot issues
  • Basic knowledge of financial terms and Microsoft Office Applications
Benefits

Our comprehensive benefits package includes:
Paid Time Off
Complimentary Park Tickets and Passes
Park Discounts on Food and Merchandise
Medical, Dental, and Vision Insurance
401K Retirement Plan
Voluntary Insurance
Life Insurance
Disability Benefits
Tuition Reimbursement
Dependent and Health Care Flexible Spending Accounts
Employee Assistance Program
Legal Assistance Plan

EEO Employer

United Parks & Resorts Inc is an equal opportunity employer and considers all applicants without regard to age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity or expression, disability, or covered veteran status.



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