Commercial Maintenance Specialist
3 weeks ago
Job Summary
We are seeking a highly skilled Commercial Maintenance Specialist to join our team at Figure. As a key member of our technical support team, you will be responsible for leading onsite technical maintenance at customer sites and building an ongoing maintenance plan for our customers.
Key Responsibilities:
- Technical Maintenance: Responsible for understanding all technical aspects of our robots to perform onsite maintenance and technical repairs at customer locations.
- Maintenance Planning: Will need to maintain and keep their technical knowledge ongoing with regular visits to our headquarters.
- Customer Satisfaction: Responsible for building a maintenance and technical plan to service customers as we grow and deploy more robots, and oversees this plan to ensure customer satisfaction.
- Robot Operation: May help operate the robot at customer sites, as needed.
Requirements:
- 4+ years of experience working with complex systems.
- Familiarity with computer-based tools such as CMD prompt, Google Suite, and in-house development GUIs.
- Familiarity with electrical hardware-based diagnostic tools such as scopes, digital multimeters, and current probes.
- Familiarity with torque tools and mechanical assembly.
- Ability to read PCB and harness schematics.
- Full system architecture diagnostic experience and organized diagnostic processes.
- Ability to remove and replace mechanical components up to 50lbs.
- Great attitude and excited to face challenges.
Bonus Qualifications:
- Catia or CAD-based program experience.
- Programming experience in Python, Java, or C++.
- Fabrication experience.
- PCB rework experience.
- DAQ system implementation experience.
- Small brushless motor experience.
- Harmonic drive, clutches, torque/force sensor knowledge.
- Robotics experience.
- Experience using Jira, Confluence, and Slack.
- IPC 610, 620, or J-Std-001 certification.
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