Commercial Maintenance Specialist

3 weeks ago


Sunnyvale, California, United States Figure Full time

Job Summary

We are seeking a highly skilled Commercial Maintenance Specialist to join our team at Figure. As a key member of our technical support team, you will be responsible for leading onsite technical maintenance at customer sites and building an ongoing maintenance plan for our customers.

Key Responsibilities:

  • Technical Maintenance: Responsible for understanding all technical aspects of our robots to perform onsite maintenance and technical repairs at customer locations.
  • Maintenance Planning: Will need to maintain and keep their technical knowledge ongoing with regular visits to our headquarters.
  • Customer Satisfaction: Responsible for building a maintenance and technical plan to service customers as we grow and deploy more robots, and oversees this plan to ensure customer satisfaction.
  • Robot Operation: May help operate the robot at customer sites, as needed.

Requirements:

  • 4+ years of experience working with complex systems.
  • Familiarity with computer-based tools such as CMD prompt, Google Suite, and in-house development GUIs.
  • Familiarity with electrical hardware-based diagnostic tools such as scopes, digital multimeters, and current probes.
  • Familiarity with torque tools and mechanical assembly.
  • Ability to read PCB and harness schematics.
  • Full system architecture diagnostic experience and organized diagnostic processes.
  • Ability to remove and replace mechanical components up to 50lbs.
  • Great attitude and excited to face challenges.

Bonus Qualifications:

  • Catia or CAD-based program experience.
  • Programming experience in Python, Java, or C++.
  • Fabrication experience.
  • PCB rework experience.
  • DAQ system implementation experience.
  • Small brushless motor experience.
  • Harmonic drive, clutches, torque/force sensor knowledge.
  • Robotics experience.
  • Experience using Jira, Confluence, and Slack.
  • IPC 610, 620, or J-Std-001 certification.


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