Policy Service Representative

3 weeks ago


Albuquerque, New Mexico, United States Erin Carnett - State Farm Agent Full time
About the Opportunity

We are seeking a skilled and experienced Customer Service Representative to join our team at Erin Carnett - State Farm Agent. As a key member of our agency, you will be responsible for resolving customer inquiries, processing insurance claims, and maintaining accurate records of customer interactions.

Key Responsibilities:
  • Respond to customer inquiries in a prompt and professional manner.
  • Process insurance claims efficiently and effectively, following up with clients as necessary.
  • Maintain accurate records of customer interactions, utilizing our agency's systems and processes.
  • Develop strong relationships with clients, understanding their needs and preferences.
Requirements

To succeed in this role, you will need to possess excellent communication and interpersonal skills, with a strong ability to multitask and prioritize tasks effectively. Previous customer service experience is preferred but not essential.

What We Offer

As a valued member of our team, you can expect a competitive salary of $50,000 - $65,000 per year, plus bonus opportunities based on performance, paid time off, and comprehensive training and development programs. If you are a driven and sales-minded individual who is passionate about delivering exceptional customer experiences, we would love to hear from you



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