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Insurance Customer Service Representative

3 weeks ago

Albuquerque, New Mexico, United States Tim Gallegos - State Farm Agency Full time
Job Overview

We are seeking a qualified Bilingual Licensed Insurance Customer Service Representative to join our team at Tim Gallegos - State Farm Agency. This role involves establishing customer relationships, providing prompt and accurate service, and educating customers about insurance options.


Salary: $40,000 - $60,000 per year, based on experience.


Responsibilities:
  • Establish customer relationships and follow up with customers as needed.
  • Provide excellent customer service, responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options.

Requirements:

  • Bilingual (Spanish/English)
  • Must have one of the following licenses: Property & Casualty or Life and Health license, and be willing to obtain the other.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment and multitask.
  • Organizational and self-motivation skills.