IT Support Specialist

1 day ago


Hampton, Virginia, United States SAIC Full time

SAIC is seeking an IT Support Analyst with Security Clearance to provide Tier 1 support to Air Force AOC operators on Block 20/KRADOS and associated applications and infrastructure.

Responsibilities include:

* Resolving technical issues and maintaining electronic databases of known issues and solutions
* Staying current with IT and cloud-native technologies
* Providing 24/7 support as needed/directed by the Government
* Coordinating and supporting Tier 0 and/or Tier 2 level ticket requests

Requirements:

* Bachelor's degree in Information Technology, Computer Science or related discipline and 5 years of experience
* Current IAT Level II certification (CompTIA Security + CE, CCNA Security, SSCP, GSEC)
* Active Interim Secret Clearance; Must be able to obtain a Secret Clearance
* Knowledge and experience with Intel based Windows, and UNIX
* Knowledge and experience with Cloud Computing relating to Microsoft Azure and/or AWS


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