Sales Representative
1 week ago
Resound Networks LLC is a leading wireless internet service provider (WISP) serving over 40 locations across Texas, Arizona, and New Mexico. We offer reliable and affordable high-speed internet services to residential and business customers.
We are seeking a dynamic individual to fill the role of Hybrid Scheduling Representative/Inside Sales Representative. This position involves generating and qualifying leads, selling services to new and existing customers, maintaining accurate records, meeting sales targets, and providing exceptional customer service.
- Responsibilities:
- Generate and qualify leads through inbound and outbound calls and emails.
- Sell services to new and existing customers.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Meet and exceed sales targets and goals.
- Provide outstanding customer service to ensure high levels of customer satisfaction.
- Work closely with the sales team to identify opportunities for growth.
- Schedule incoming jobs, including installs, service calls, etc.
- Maintain and update installer schedules.
- Update customers on schedule delays or changes.
- Optimize present and future schedules to maximize route efficiency.
- Coordinate between departments to maximize scheduling efficiency.
- Reschedule jobs when necessary in a timely manner.
- Answer scheduling queries via email and phone.
- Perform other administrative/billing tasks as required.
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Scheduling and Sales Representative
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