Dispensary Associate

4 weeks ago

Rockville, Maryland, United States Trulieve Full time

About the Role:

The Dispensary Associate is a key member of our team, responsible for guiding customers through their cannabis journey. This role requires a deep understanding of our products and their effects, as well as excellent customer service skills.

Key Responsibilities:

  • Provide exceptional customer service to customers, guests, and coworkers
  • Provide empathy and compassion to patients
  • Assist Assistant Managers and Shift Supervisors with returns in accordance with company policy
  • Prepare and process patient orders in a timely and efficient manner
  • Follow Trulieve Policies and Procedures

Requirements:

  • High-school diploma or equivalent and experience in the field or in a similar field
  • Must be at least 18 years of age
  • Prior experience, preferably in retail and/or customer service area is a plus
  • Must have prior cash handling experience

Work Environment:

This role requires the ability to work in a fast-paced environment, with a variety of personalities at various seniority levels. The Dispensary Associate must be able to communicate effectively with others in both verbal and written form, and possess excellent people skills.

Physical Requirements:

The Dispensary Associate must be able to move intermittently throughout the workday, and be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure requirements of this position can be fully met.

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