Restaurant Operations Manager

4 weeks ago


Decatur, Alabama, United States Burger King Full time
Job Summary

The Hourly Shift Coordinator (HSC) is a key role in delivering sales and profit results through profitability, Guest, people & operations. This position supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service and people.

Key Responsibilities
  • Profitability: Follows all cash control and security procedures, maintains inventory, and receives inventory truck orders.
  • Guest: Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
  • People: Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance.
  • Operations: Sets an example for Team Members by working hard to implement shift plan and drive operational results, directs efficient and accurate preparation and sale of products, and reviews restaurant results to identify successes and areas for improvement.
Requirements
  • Must be at least eighteen (18) years of age.
  • High School Diploma or GED required.
  • 1-2 years of previous quick service restaurant experience.
  • Demonstrated understanding of guest service principles.
  • Available to work evenings, weekends, and holidays.
  • Ability to work long and/or irregular shifts as needed.

SDG Restaurants is an equal opportunity employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status, or any other characteristic protected by local, state, provincial, or federal laws, rules, or regulations.



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