Salesperson - Redelivery Specialist

1 day ago


Kalamazoo, Michigan, United States Maple Hill Auto Group Full time
Job Overview

Maple Hill Auto Group is seeking a highly motivated and customer-focused individual to join our team as a Redelivery Specialist. This role is responsible for providing exceptional customer service, ensuring new owners have a deep understanding of their vehicle, and promoting customer retention.

Key Responsibilities
  • Assist customers with vehicle-related inquiries and issues, providing personalized support and solutions.
  • Manage and schedule appointments, ensuring seamless communication with customers and internal stakeholders.
  • Stay up-to-date on all current vehicles, including features, benefits, and technical specifications.
  • Oversee incentives and administrative tasks related to the role, including filing paperwork and maintaining records.
  • Collaborate with the sales team to ensure a positive customer experience and promote vehicle sales.
Benefits
  • Competitive salary and benefits package, including health insurance, vision and dental insurance, and 401(k) with company match.
  • Paid vacation and short-term disability insurance.
  • Opportunities for professional growth and development, including paid training and mentorship.
  • A supportive and family-owned culture that values employee well-being and satisfaction.
Requirements
  • Excellent customer service skills and ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Valid driver's license and insurable driving record.
  • Ability to pass a urine drug screen test with a negative result, including marijuana.


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